Administrator, Maintenance and Technical Records

Aircraft Maintenance

Calgary, Alberta

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Description

SKYSERVICE BUSINESS AVIATION:

Skyservice is a North American leader in business aviation. Founded on key principles of safety and service excellence, we offer a full-service experience ranging from aircraft management and charter to maintenance and sales from our aviation service terminals spanning Canada to the western United States. People and values are inseparable assets that drive our commitment to quality, safety, respect, and efficiency. These core values guide us daily and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing its employees. If you want to optimize your career, broaden your horizons and experience, Skyservice is the ideal team for you.

Get to know us:
https://www.skyservice.com/en

A bright future for you at Skyservice:

At Skyservice, we continue to grow and provide high-quality service to our clients, expanding our footprint and name in America. We are focused on excellence and fully dedicated to supporting and developing our teams!

SUMMARY OF RESPONSIBILITIES:

• Assist maintenance managers (supervisor, coordinator, planner, quality assurance) with assigned administrative functions;
• Provide administrative support: organize meetings, write minutes, manage travel, prepare daily/weekly/monthly documents and reports, verify expense reports, process agency invoices, maintain employee database, etc.;
• Be responsible for organizing and securely maintaining all aircraft technical records;
• Audit and digitize completed work records, reporting any errors or omissions to the record manager for correction;
• Update completed maintenance records in the digital tracking system, and transcribe work into aircraft technical logs: engine, APU, modification/repair logs, and component records;
• Provide clarifications regarding technical record requests;
• Manage and maintain technical archives in accordance with regulatory requirements;
• Print heavy maintenance records as needed;
• Ensure timely delivery of work records to production;
• Enter data related to production documentation;
• Submit appropriate onboarding documents for new employees and contractors, including IT requests and Skytrack configuration (new users, department changes, skill modifications, etc.);
• Order office supplies and uniforms;
• Update and maintain department employee records;
• Coordinate internal or off-site training if necessary: travel, bookings, preparation of documents and training contracts, etc.;
• Act as a backup for the SMS / Training / Health and Safety group;
• Complete employee schedules;
• Receive, review, and approve timesheets, then forward them to payroll;
• Enter employee work hours as needed and verify contractor hours;
• Monitor team schedules and hour verification in SkyTrack, ensuring accuracy;
• Review employee hours on the supervisor’s SkyTrack work screen daily/weekly;
• Ensure regular updates of Shift Master data tables in Skytrack;
• Perform any other related tasks as needed.

REQUIRED QUALIFICATIONS AND SKILLS:

• Post-secondary education in a relevant field;
• Minimum of three (3) years administrative experience in a computerized environment;
• Experience managing technical records with good knowledge of general aviation (asset);
• Experience with CAMP and Quantum Component Control systems (asset);
• Strong awareness of maintenance requirements' impact on clients and aircraft airworthiness;
• Proficiency with Microsoft Office tools (Word and Excel);
• Excellent communication skills and great flexibility;
• Highly detail-oriented, innovative, and process improvement focused;
• Ability to work under pressure and demonstrate excellent organization;
• Ability to verify accuracy and completeness of own work;
• Ability to manage multiple tasks simultaneously in a dynamic environment;
• Experience in aviation billing, manufacturing, or other related environments (asset).

Benefits:

Here are some of the perks and benefits we offer:

• Competitive pay rates
• Relocation allowance
• Employee assistance program
• Employer supplemental contributions to RRSP
• Health, vision, and dental care plans
• Paid vacation
• Paid sick leave and personal days
• Employee referral/sponsorship program
• Service awards

Skyservice is an equal opportunity employer and all interested candidates are welcome. If for any reason you cannot apply via our job site, please contact a member of our human resources team for special arrangements.

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