Supply Chain Agent

MHIRJ is the merger of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive operational, engineering and customer support solutions, including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. We are looking for an experienced Supply Chain Agent to join our team!

Job Summary

The experienced Supply Chain Agent plays a key role in ensuring an efficient flow of materials within the supply chain, strengthening supplier performance, and optimizing procurement and logistics operations. This position is responsible for executing purchase orders, expediting critical needs, resolving supplier and material flow issues, analyzing delivery performance, and coordinating corrective actions with suppliers and internal stakeholders.

The ideal candidate has 5 to 7 years of relevant experience, strong analytical and problem-solving skills, and the ability to manage complex suppliers and multiple priorities in a dynamic aerospace or manufacturing environment.

Your contribution as a Supply Chain Agent:

Supplier Coordination and Order Execution:

• Manage the entire process, from Purchase Requisition (PR) to Purchase Order (PO), for assigned work packages.
• Manage the complete request for quotation process for non-contracted parts procurement, including evaluation of prices and fees, delivery lead times, and minimum order quantities.
• Contact and coordinate with suppliers to expedite processing or resolve issues related to urgent customer and replenishment orders.
• Handle supplier non-compliance cases regarding agreed-upon timelines and follow up as necessary to resolve delays.
• Analyze delivery delays, prioritize customer orders and zero-stock needs, and implement actions to minimize impact on customers.
• Measure supplier performance gaps against delivery commitments and drive corrective actions and recovery plans.
• Oversee escalations related to open order reports from the value stream logistics team and resolve exceptions with suppliers.
• Update required reports with supplier commitments and updates, including customer backlog management tools.
• Align and coordinate activities with the AOG (Aircraft on Ground) team to ensure prioritization of critical orders.
• Collaborate closely with the supplier management and performance team to optimize contracts, strengthen supplier relationships, and improve overall performance.
• Support supplier management reviews by preparing presentations, analyzing performance data, and coordinating evaluation meetings with key stakeholders.

Problem Solving and Compliance

• Work closely with the value stream logistics team to support material flow and problem solving, including managing purchase requests and their conversion, tracking purchase orders, delivery schedules, and invoices.
• Resolve order discrepancies, rejections, and claims with suppliers.
• Manage issues related to non-conforming quality materials, including repairs, returns, and coordination with Quality Assurance to resolve receiving notices.
• Support Supplier Evaluation Request (RFSE) processes for new suppliers and follow up on First Article Inspections (FAI).

Operational Support and Data Management

• Maintain close communication and alignment with internal stakeholders to ensure systems are up to date and adequately reflect information related to suppliers, procurement, and order execution, particularly lead times, minimum order quantities, and pricing conditions.
• Participate in special supplier-related projects, including compliance tracking and report generation.

Here is what is needed to succeed:

• College diploma or university degree in supply chain management, business administration, logistics, or a related field.
• 5 to 7 years of relevant experience in procurement, materials logistics, strategic sourcing, supplier management, or a related supply chain role.
• Relevant experience in managing complex suppliers in the aerospace or manufacturing sectors, as well as managing supply chain constraints.
• Experience working with ERP systems, ideally SAP, as well as procurement tools.
• APICS certification or equivalent logistics experience is an asset.
• Proficiency in the Microsoft Office suite, particularly Excel and PowerPoint.
• Ability to analyze order tracking reports, identify gaps, and effectively resolve supplier issues.
• Excellent attention to detail, strong organizational skills, and solid problem-solving abilities.
• Ability to work autonomously and manage multiple priorities in a dynamic, fast-paced environment.
• Excellent communication and collaboration skills with suppliers and internal stakeholders.
• English is required for this position as the selected person will regularly communicate with colleagues, clients, or partners located outside of Quebec.

If your experience matches the qualifications required for this position, we encourage you to apply - we would love to meet you!

Why join us?

Passionate about aviation? Eager to make a significant impact on clients? Aspiring to a fulfilling career as a Supply Chain Agent? If so, you are in the right place. At MHIRJ, we recognize and appreciate your contribution to our unified team. We live by our values and embody behaviors that drive our success. Take flight with a team that shares your passion and supports you on your journey. Let's fly together at MHIRJ!

We offer comprehensive benefits for you and your family, as well as numerous career growth opportunities.

• Competitive health, dental, and vision insurance
• Annual leave bank
• Competitive compensation and annual bonus plan
• Retirement savings plans
• Employee discounts and much more!

MHIRJ is an equal opportunity employer and encourages women, Indigenous peoples, persons with disabilities, and members of visible minorities to apply