Cargo Operations Agent

Belonging to Air Canada is to belong to a Canadian symbol, Air Canada recently voted best airline in North America. Take off your career by joining our innovative and diverse team at the forefront of passenger air transport.

Support Cargo Operations and office administration requirements in Frankfurt.

Responsibilities:

• Counter service Cargo acceptance in accordance with company, customs, TC, IATA and other competent authority regulations.
• Accept dangerous goods intended for transport by Air Canada, in accordance with Company, Transport Canada and Civil Aviation Administration of Germany regulations.
• Manage station Unit Load Device (ULD) inventory and liaise with Network Control - Air Canada Cargo in YYZ to ensure necessary equipment is always available in Frankfurt to support passenger and cargo operations.
• Implement the load plan and coordinate with the warehouse or ramp team to optimize space or mass utilization for each flight.
• Make entries in S4A/SmartLOAD. Monitor and coordinate ramp activities.
• Respond to customer inquiries regarding cargo handling and packaging requirements as well as special services.
• Handle operational irregularities and disruptions.
• Manage and replenish office supplies of forms, labels, and stationery.
• Monitor high-value ULD preparations or high-tech shipments to prevent pilferage incidents when goods are in the cargo terminal.
• Perform other duties as assigned from time to time.

Qualifications

• Good knowledge of the air cargo industry
• Two years of relevant work experience

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided prior to the start date.

Language Requirements

Bilingualism (English and German)

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that showcases the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.