Improvement Analyst in Aircraft Configuration Quality Assurance

Job Information

• Date Opened 04/20/2026
• Job Type Contract
• Industry Engineering
• Work Experience 4-5 years
• City Mirabel Southwest
• Zip/Postal Code J7N
• State/Province Quebec
• Country Canada

About Us

Gestal Amérique du Nord is a partner of choice for companies in the aerospace, shipbuilding, and energy sectors. We offer a full range of services, from design to execution, including maintenance. Our experts support our clients in optimizing their production processes, ensuring compliance with the most rigorous standards, and improving their overall performance.

Our values: Quality is everyone's business, and our commitment to continuous improvement transforms errors into opportunities for excellence. We foster a respectful and caring work environment where employees thrive. If you are ready to take on challenges and foster innovation, join us!

Job Description

Do you have experience in continuous improvement and performance management and want to grow and develop new skills? This position is for you!

The A220 commercial aircraft program is looking for an Improvement Analyst to join our Quality Assurance team based in Mirabel (Quebec, Canada), where you will be responsible for the overall improvement of the team's activities, performance monitoring, and action deployment.

You will be part of the Quality Assurance team and will be responsible, as mandated by the A220 aircraft configuration quality assurance manager, for proposing and implementing best practices to achieve annual departmental objectives as well as leading key transformation initiatives.

Your role as an Improvement Analyst will be to assist the Quality Assurance management team in defining, measuring, and improving:

• Project/program management planning and execution;
• Planning, execution, and control of transformational quality assurance projects;
• Change and communication management plan and their execution.

Your challenges:

• Perform data analysis;
• Maintain and improve quality assurance dashboards and key performance indicators;
• Use data and metrics to obtain factual feedback and justify adjustments as needed;
• Develop and govern QA best practices;
• Define and implement operational processes to ensure successful large-scale change management;
• Support, plan, and lead transformation projects within QA;
• Collaborate with business decision-makers to define indicators and success factors;
• Advise team members on strategies and approaches to transition from the current situation to the desired future situation;
• Develop change management strategies to overcome obstacles, minimize resistance, and ensure that relevant stakeholders are ready and empowered;
• Drive training and communication execution;
• Adapt communication style and content to necessary audiences, ranging from executive management to cross-functional working groups.

You will also be asked to:

• Organize focus group sessions with employees, employee surveys, and interviews to obtain feedback on change management planning;
• Standardize a QA performance and project management platform;
• Lead and participate in problem solving assigned to QA;
• Understand and analyze the needs of internal and external clients to develop appropriate strategies in collaboration with the QA management team;
• Manage departmental improvement initiatives and influence stakeholders;
• Work with cross-functional teams throughout the organization and in different time zones.

Requirements

Your profile:

• You are proficient in project management and change management;
• You are proficient in continuous improvement;
• You are skilled at communicating at all levels of the organization and functions;
• You demonstrate strong rational thinking skills (formal or informal);
• You are autonomous and demonstrate strong leadership skills;
• You have a strong team spirit;
• You demonstrate innovation and vision;
• You demonstrate strong decision-making skills;
• You are skilled at influencing and mobilizing others;
• You have experience in problem-solving methodology and tools;
• You are bilingual (French and English) written and spoken;
• You have the ability to lead projects in a transformational environment with excellent communication skills.