Analyst - Workforce Planning

Belonging to Air Canada is to belong to a Canadian icon, recently named Best Airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

The Workforce Planning Analyst is responsible for collecting, tracking, and analyzing data as well as creating simulations. They must use and improve planning tools, draft detailed reports, and create models used for workforce planning and presenting recommendations. The analyst must also work on various projects, implement measures, and prepare a dashboard to promote efficiency gains for the Airports - North America management.

The position can be based in Montreal, Toronto and/or Vancouver.

Key functions and responsibilities:

• Research, record, organize, interpret, and analyze data and prepare summaries and reports.
• Support existing infrastructure tools and their development.
• Develop and implement new tools, processes, dashboards, and scorecards.
• Prepare presentations for monthly and quarterly meetings of the senior management team as well as for various strategic organizational initiatives.
• Draft and validate rule parameters to ensure compliance with current mobilization standards and quickly adapt them to changes occurring within the company.
• Establish links between workforce utilization, reports, and productivity performance indicators.
• Create flight schedule analyses, establish optimal periods of the year to reassess resources.
• Collect time and motion data within Airport Operations teams to ensure the most accurate data is used in planning models.
• Support projects and recommendations using quantitative and qualitative intelligence.
• In collaboration with the Workforce Planning team and the Airport Operations management team, participate in the preparation of the dashboard and establishment of objectives using data analyses, notably on overtime and reduced hours.
• Propose solutions, publish management reports, budgets, analyses, and financial evaluations; develop processes and present detailed accounting processes.
• Provide advice to resource and operations teams using statistical analyses.
• Analyze trends and present appropriate recommendations.
• Collaborate with various partners, notably the Talent Acquisition team, Network Planning team, and Financial Services.
• Prepare ad hoc reports.
• Perform other required tasks.

Qualifications

• Post-secondary education, an asset
• Three (3) to five (5) years of analytical experience in a related field
• Advanced proficiency in Microsoft Office 365 tools, particularly Excel
• Experience with SharePoint, Power BI, and online collaboration tools Microsoft Teams, Webex, and Zoom
• Experience with workforce planning software
• Excellent analytical and problem-solving skills
• Strong team leadership skills and strong development competencies
• In-depth knowledge of airport experience and airport operations and understanding of interdependencies between operating systems and support systems
• Ability to work in a team, under pressure, in a fast-paced environment with tight deadlines
• Ability to work with minimal supervision
• Good knowledge of fundamental business principles

Employment conditions:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining necessary work permits, visas, or other authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All else being equal, preference will be given to bilingual candidates.

Diversity and inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that highlights the unique contribution of our employees to the success of our business.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.