Senior Technical Publication Analyst

Location: Ottawa, Canada

Position Summary

Thales Canada is seeking a motivated and detail-oriented Senior Technical Publications Analyst to join the Technical Documentation Team within the Integrated Logistics Support (ILS) organization. This role combines technical documentation expertise with responsibility for creating and maintaining reporting metrics that give leadership data-driven visibility into team progress and Technical Data Package (TDP) accuracy.

The successful candidate will be a resourceful problem-solver who takes initiative, learns independently, and applies practical solutions. This person will interpret technical manuals, develop dashboards, adopt new tools, and manage multiple, sometimes conflicting priorities.

Regulatory Compliance Requirement

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access, including eligibility for the Canadian Controlled Goods Program and the ability to obtain a Canadian Enhanced Reliability security clearance.

Key Areas of Responsibility

• Contribute to the development and maintenance of technical publications and report on team progress and performance as part of the ILS Technical Documentation Team.
• Provide subject-matter expertise in technical data and documentation, ensuring accuracy, consistency, and compliance with National Defence and customer requirements; mentor peers and share best practices.
• Lead development and maintenance of technical publications and data packages, including Canadian Forces Technical Orders (CFTOs), EFT, drawings, diagrams, spares lists, and bills of materials (BOMs); maintain and revise CFTOs incorporating OEM updates and preventive maintenance routines.
• Author, edit, and format technical documentation to high standards of grammar, clarity, consistency, and style; perform editorial reviews to ensure consistent terminology and compliance with corporate standards.
• Collaborate with LCMMs, engineers, designers, procurement, and configuration management to ensure documentation reflects the latest approved configuration; provide oversight of Technical Data Packages (TDPs) and alignment with engineering changes and quality standards.
• Create, update, and maintain TDP and team progress reporting metrics using Power BI, Excel, and other analytical tools; deliver accurate and timely reports to stakeholders and leadership.
• Develop and automate reports and dashboards to improve visibility of TDP status, document change requests, review cycles, and quality assurance results; support configuration control by analyzing Document Change Requests (DCRs) and preparing Change Packages.
• Coordinate verification and validation of CFTO updates and associated technical data packages; ensure preventive maintenance routines in LSARs remain aligned with current technical publications; manage indexing, cataloguing, and control in alignment with the National Defence Index of Documentation (NDID) and Equipment Registration processes.
• Design Visio workflows and contribute to process automation and workflow improvements across documentation and reporting activities.

Minimum Qualifications

• Diploma or degree from a recognized college or university in a relevant technical field (mechanical, electrical, electronic, naval architecture, computer science, or equivalent).
• Minimum 4 years of demonstrated experience maintaining or revising technical documentation such as CFTOs, OEM manuals, equipment specifications, or preventive maintenance documentation.
• Direct experience with configuration management principles, tools, and processes, including change control, revision tracking, and version management.
• Proven editorial, grammar, proofreading, and editing skills, with the ability to produce polished, high-quality documentation.
• Demonstrated ability to learn independently, troubleshoot issues, and find solutions using manuals, technical guides, and online resources.
• Proven ability to manage multiple priorities and coordinate across departments.

Preferred Qualifications

• Completion of a Technical Writer Ontario College Graduate Certificate program (or equivalent).
• Experience with configuration management software or PLM tools (e.g., Windchill or equivalent).
• Working knowledge of S1000D specification, IETM formats, and AG-006 standards.
• Experience with Canadian Forces Technical Orders (CFTOs) and adapting OEM publications to government standards.
• Familiarity with the National Defence Index of Documentation and equipment registration processes.
• Experience in desktop publishing and graphics production tools (Adobe Suite or equivalent).
• Exposure to Logistics Support Analysis Record (LSAR) tools.
• Experience with computer programming/scripting, especially XML for structured authoring.
• Proficiency with technical authoring software such as MadCap Flare, Adobe FrameMaker, or equivalent.
• Hands-on experience with Confluence and Jira for project tracking, documentation, and collaborative workflows.

Special Position Requirements

• Schedule: 40 hours per week.
• Physical environment: Hybrid position — a mix of working from home and onsite (in office, at customer site, or onboard ships alongside in harbour).
• Travel: Occasional domestic travel may be required in support of ships.

What We Offer

• Extensive benefits program for full-time employees working 24 or more hours per week and their eligible dependents, including company-paid extended health, dental, HSA, life insurance, AD&D, short-term disability, cancer care program, travel insurance, Employee Assistance Plan and well-being programs.
• Retirement savings plans (RRSP, DCPP, TFSA) with company contribution and DCPP matching, with no vesting period.
• Company-paid holidays, vacation days, and paid sick leave.
• Voluntary life, AD&D, critical illness, and long-term disability options.
• Employee discounts on home, auto, and gym membership.

Additional Information

If you are excited about working with Thales but do not meet every requirement, we encourage you to join our Talent Community.

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is Total Target Cash 75,000.00 - 105,000 CAD annually. Actual placement within this range depends on factors such as career history, competencies, skills, performance, company budget, program requirements, and internal equity.

We use artificial intelligence-enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the job requirements. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

Thales is an equal opportunity employer that values diversity and inclusivity. Thales is committed to providing accommodations during the interview process. Applicants selected for an interview who require accommodation are asked to advise upon invitation; accommodation information will be treated as confidential and used only to provide an accessible candidate experience.