QMS Documentation Quality Analyst

About Us

Gestal Amérique du Nord is a partner of choice for companies in the aeronautics, shipbuilding, and energy sectors. We offer a full range of services, from design to execution, including maintenance. Our experts support our clients in optimizing their production processes, ensuring compliance with the most rigorous standards, and improving their overall performance.

Our values: Quality is everyone's business, and our commitment to continuous improvement transforms errors into opportunities for excellence. We foster a respectful and caring work environment where employees thrive. If you are ready to take on challenges and foster innovation, join us!

Job Description

We are looking for a Quality Management System (QMS) documentation analyst (m/f) to join the Quality Assurance team based in Mirabel (Quebec, Canada), where you will coordinate, define, and authorize major change and continuous improvement projects concerning documentation and processes.

You will be part of the QMS Quality Assurance team responsible for managing QMS regulatory and non-regulatory documentation and processes, coordinating and managing the document modification process, ensuring QMS consistency, and ensuring documentation compliance with regulations throughout the company.

Your role as a QMS documentation analyst will be to actively support multifunctional teams in their continuous improvement of operational processes, conduct analyses related to causes of inefficiency, risks, and impacts of changes, and manage and maintain the objectives, intentions, and integrity of documentation throughout its lifecycle.

Your challenges:

• Manage improvement and integration projects for multifunctional processes (project management lifecycle);

• Analyze the causes of inefficiency and/or process failure, operational risks and their potential impacts;

• Perform go-sees to understand the situation;

• Work with a multifunctional team to develop and test process improvement solutions and their potential control plans;

• Make recommendations and strengthen requirements from different sources to contribute to decision-making;

• Facilitate process mapping, document writing, as well as change management planning and execution;

• Manage authorization flows and documentation publication;

• Ensure the quality of work performed on all projects.

Requirements

Your profile:

• You have a minimum of 3 years of experience in document management

• You master process mapping and writing;

• You are competent in continuous improvement;

• You are skilled at communicating at all levels of the organization and functions;

• You demonstrate strong rational thinking skills (formal or informal);

• You are autonomous and demonstrate strong leadership skills;

• You have a strong team spirit;

• You demonstrate innovation and vision;

• You demonstrate strong decision-making skills;

• You are skilled at influencing and mobilizing others;

• You have experience in problem-solving methodology and tools;

• You are bilingual (French and English) written and spoken;

• You are competent in project management and change management;

• Knowledge of aeronautics (asset)

• Knowledge of the Google suite