QMS Documentation Quality Analyst

We are looking for a Quality Management System (QMS) Documentation Analyst (m/f) to join the Quality Assurance team based in Mirabel (Quebec, Canada), where you will coordinate, define, and authorize major change and continuous improvement projects regarding documentation and processes.

You will be part of the QMS Quality Assurance team responsible for managing QMS regulatory and non-regulatory documentation and processes, coordinating and managing the document change process, ensuring QMS consistency, and ensuring compliance of documentation with regulations throughout the company.

Your role as a QMS Documentation Analyst will be to actively support cross-functional teams in their continuous improvement of operational processes, conduct analyses related to causes of inefficiency, risks, and change impacts, and manage and maintain the objectives, intentions, and integrity of documentation throughout its lifecycle.

Your challenges:

• Manage cross-functional process improvement and integration projects (project management lifecycle);
• Analyze causes of process inefficiency and/or failure, operational risks, and their potential impacts;
• Perform go-and-sees to understand the situation;
• Work with a cross-functional team to develop and test process improvement solutions and their potential control plans;
• Make recommendations and reinforce requirements from various sources to contribute to decision-making;
• Facilitate process mapping, document drafting, as well as change management planning and execution;
• Manage authorization workflows and documentation publication;
• Ensure the quality of work performed across all projects.

Your profile:

• You have a minimum of 3 years of experience in document management
• You master process mapping and drafting;
• You are proficient in continuous improvement;
• You are skilled at communicating at all levels of the organization and functions;
• You demonstrate strong rational thinking abilities (formal or informal);
• You are autonomous and demonstrate strong leadership skills;
• You have a strong team spirit;
• You show innovation and vision;
• You demonstrate solid decision-making skills;
• You are skilled at influencing and mobilizing others;
• You have experience in problem-solving methodology and tools;
• You are bilingual (French and English) written and spoken;
• You are proficient in project management and change management;
• Knowledge of aeronautics (asset)
• Knowledge of the Google suite