BFE operational Officer / Agent operationnel des composants BFE

You have experience in logistics, have worked with airlines in the cabin environment and want to evolve and develop new skills? This position is for you!

The A220 commercial aircraft program is looking for an operational manager for parts purchased by airlines to join our Cabin procurement team based in Mirabel (Quebec, Canada), where you will work jointly with the Buyer Furnished Equipment (BFE) managers team and the logistics team to secure the on-time and quality delivery of BFE parts.

You will be part of a team responsible for developing BFE equipment in coordination with suppliers and airlines. The team organization is established in such a way as to promote cross-functional collaboration autonomously, supporting each other and learning collectively.

Your role as an operational manager for BFE parts will consist of keeping up to date the lists of these parts that customers must order directly from suppliers, and then distributing them to the airlines.

You will work in close collaboration with the logistics teams and airlines to proactively anticipate any risk of delivery delay for these parts. Your mission will include contributing to the definition of effective mitigation solutions in order to minimize potential impacts on the final assembly line.

Your challenges:

• Customer Relationship and Data Management:
  • Establish and maintain trust-based relationships with airlines regarding the management of their parts.
  • Analyze data provided by internal departments to identify and correct inconsistencies before transmission to customers.
  • Update and communicate BFE parts lists to customers in line with parts supply lead times. Confirm to customers the proper receipt of their parts.
• Logistics Coordination and Risk Management:
  • Collaborate closely with the logistics team to anticipate delivery delay risks and develop mitigation measures.
  • Provide support to the logistics team in closing non-conformities.
  • Ensure the management of escalations originating from the assembly line related to delivery delays that could directly compromise the production chain.
• Continuous Improvement:
  • Actively participate in local and transnational improvement projects.

Your profile:

• Bachelor's degree (or equivalent) and 3 to 5 years of required experience in the field of logistics.
• Aeronautical Logistics and Supplier Expertise: Mastery of logistics processes specific to aeronautics (long cycles, strict quality standards, traceability, etc.).
• Customer and Stakeholder Management (Internal/External): Solid experience in managing customer expectations, anticipating needs and proactive communication on the status of BFE orders/deliveries. Constant coordination with multidisciplinary teams (Engineering, Purchasing, Production, Quality).
• Analytical Skills and Data-Based Decision Making: Ability to analyze complex data (ERP, dashboards) to extract trends, identify bottlenecks and propose factual corrective/preventive actions.
• Leadership and Problem Solving Under Pressure: Strong leadership skills to motivate/inspire teams and suppliers. Ability to quickly find creative and efficient solutions in crisis situations or tight deadlines, while maintaining quality.
• Negotiation and Strategic Priorities: Excellent negotiation skills to positively influence and have suppliers prioritize critical BFE deliveries, justifying operational/financial impact to ensure the continuity of the A220 production chain.

Required travel: <5% national and international travel.