BFE Operational Officer / Agent opérationnel des composants BFE

Job Information

• Date Opened 07/07/2026
• Job Type Contract
• Industry Engineering
• City Mirabel Southwest
• Zip/Postal Code J7N
• State/Province Quebec
• Country Canada

About Us

Gestal Amérique du Nord is a partner of choice for companies in the aerospace, shipbuilding, and energy sectors. We offer a full range of services, from design to execution, including maintenance. Our experts support our clients in optimizing their production processes, complying with the most rigorous standards, and improving their overall performance.

Our values: Quality is everyone's business, and our commitment to continuous improvement transforms errors into opportunities for excellence. We foster a respectful and caring work environment where employees thrive. If you are ready to take on challenges and foster innovation, join us!

Job Description

Do you have experience in logistics, have you worked with airlines in the cabin environment, and do you want to grow and develop new skills? This position is for you!

The A220 commercial aircraft program is looking for an operational manager for parts purchased by airlines to join our Cabin supply team based in Mirabel (Quebec, Canada), where you will work jointly with the Buyer Furnished Equipment (BFE) managers team and the logistics team to secure the on-time and quality delivery of BFE parts.

You will be part of a team responsible for developing BFE equipment in coordination with suppliers and airlines. The team's organization is established to promote autonomous cross-functional collaboration, mutually supporting each other and collectively learning.

Your role as operational manager for BFE parts will be to keep the lists of these parts, which customers must order directly from suppliers, up to date, and then distribute them to the airlines.

You will work closely with the logistics teams and airlines to proactively anticipate any risk of delay in the delivery of these parts. Your mission will include contributing to the definition of effective mitigation solutions to minimize potential impacts on the final assembly line.

Your challenges:

• Customer Relationship and Data Management:

  • Establish and maintain trusting relationships with airlines regarding the management of their parts.

  • Analyze data provided by internal departments to identify and correct inconsistencies before transmission to clients.

  • Update and communicate BFE parts lists to customers in line with parts supply lead times. Confirm to customers the proper receipt of their parts.

• Logistics Coordination and Risk Management:

  • Collaborate closely with the logistics team to anticipate risks of delivery delays and develop mitigation measures.

  • Provide support to the logistics team in closing non-conformities.

  • Manage escalations from the assembly line related to delivery delays that could directly compromise the production line.

• Continuous Improvement:

  • Actively participate in local and transnational improvement projects.

Requirements

Your profile:

• Bachelor's degree (or equivalent) and 3 to 5 years of experience required in the field of logistics.

• Aeronautical Logistics and Supplier Expertise: Master specific aeronautical logistics processes (long cycles, strict quality standards, traceability, etc.).

• Client and Stakeholder Management (Internal/External): Solid experience in managing client expectations, anticipating needs, and proactive communication on the status of BFE orders/deliveries. Constant coordination with multidisciplinary teams (Engineering, Purchasing, Production, Quality).

• Analytical and Data-Driven Decision-Making Capabilities: Ability to analyze complex data (ERP, dashboards) to extract trends, identify bottlenecks, and propose factual corrective/preventive actions.

• Leadership and Problem Solving Under Constraint: Strong leadership skills to motivate/inspire teams and suppliers. Ability to quickly find creative and effective solutions in crisis situations or tight deadlines, while maintaining quality.

• Negotiation and Strategic Priorities: Excellent negotiation skills to positively influence and prioritize critical BFE deliveries from suppliers, justifying the operational/financial impact to ensure the continuity of the A220 production line.

Travel required: <5% national and international travel.