Lead, ACA

The Lead, ACA is responsible for leading a team of technicians in a line maintenance environment to address aircraft defects and operational events in a timely and equitable manner. Communication about task completion and aircraft serviceability to the supervisor or MOC is also a key element to this role.

Duties & Responsibilities

• Ensure that all maintenance activities are accomplished in accordance with the policies and procedures contained in the MCM, MPM, DPDs, aircraft and component maintenance manuals and Transport Canada requirements
• Maintain an AME M2 or E license and ACA qualifications on company aircraft and assume the responsibilities of an ACA if the operation requires support
• Liaise with MOC and Operations to schedule overnight work packages, hangar availability, and gate movements
• Responsible for all Apprentices, AME’s, and ACA’s for the delegation and timely completion of assigned tasks
• Assist with ground support equipment (GSE) maintenance, generating logs for any equipment that requires repair
• Responsible to ensure the consumable materials and tooling stored in the hangar and service vehicles are maintained in a neat and tidy manner
• Responsible to assist with AOG maintenance system wide by providing workforce ability when required
• Ensure the hangar work areas, terminal work areas and service vehicles are kept clean in an effort to maintain a safe work environment
• Utilize the SMS reporting program for any hazards or incidents that may occur
• Other duties and tasks as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others
• Teamwork: Working collaboratively with others to achieve organizational goals
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers)
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus
• Exemplifying Integrity: Treating others fairly, honestly, and respectfully, furthering the integrity of the organization and its relationships of trust with team members and the broader community
• Inspiring Others: Energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers
• People Leadership: Assuming a leadership role in helping others achieve excellent results.
• Leading Change: Recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond

Qualifications

• Post-secondary education
• Minimum 3 years’ experience in a leadership role
• Transport Canada issued AME M2 or E license
• DHC-8-400 and/or Embraer E2 endorsements an asset
• Experience at Toronto Pearson Airport an asset
• Well organized, detail oriented and able to work autonomously
• Proven self-starter with good time management skills and ability to multitask
• Ability to obtain airside security clearance
• No criminal record as per Transport Canada and the Canadian Aviation Regulations
• Valid G driver’s license