Technology Project Manager

Belonging to Air Canada is akin to belonging to a Canadian symbol, Air Canada recently voted Best Airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

The Technology Project Manager is responsible for leading and successfully delivering IT projects from end to end across all phases of their lifecycle. The incumbent must possess deep knowledge and extensive experience overseeing the creation, planning, implementation, quality control, and analysis stages of complex technical projects. They must be able to easily identify and define risks and issues early in the project lifecycle, and escalate them to relevant teams or sponsors where appropriate. The successful candidate must also ensure that expected project outcomes meet stakeholder requirements in terms of schedule, scope, and budget, in accordance with Air Canada project management methodologies and frameworks. This includes maintaining standards related to management methods to mitigate risks associated with ongoing business transformations.

The position can be based in Montreal or Toronto.

Responsibilities:

• Manage multiple technology projects from inception to final implementation, including transition to stable teams.
• Manage day-to-day operational aspects related to project management to ensure project scope compliance and quality and financial control.
• Engage appropriate stakeholders to determine and manage required business and IT project outcomes.
• Support the definition of business and technical requirements so that all project documents, artifacts, and intended deliverables are approved and meet business and technical needs.
• Develop and maintain a master project roadmap, including workflows, key activities, milestones, due dates, owners, and dependencies, and use project management tools and skills to establish project timelines, track assigned tasks, track scope changes, and monitor project progress and financials.
• Maintain continuous communication with key stakeholders, including the project sponsor, Business-to-Business Product Owner, Technical Product Owner, and Case Manager, to ensure they are informed in a timely manner of significant changes in a project status.
• Communicate regularly with the project team to describe the work breakdown structure, assign responsibilities and tasks, set deadlines, and coordinate all project activities, including changes.
• Track and manage project budget and expenses, maintain forecast accuracy, and ensure costs are contained, variances explained, and invoices paid.
• Establish and update performance metrics, indicators, benchmarks, and project guidelines to ensure project resources are used properly and in accordance with quality assurance standards relating to Air Canada organizational project management methods.
• Communicate regularly with other project or program managers involved in other initiatives to foster a mutual awareness environment where project timelines, interdependencies, common challenges, and best practices are aligned.
• Establish and maintain reports and presentations on all aspects of project development, status, and achievement goals.
• Effectively communicate project progress to various levels of the management team. Assess project risk events and escalate them to the appropriate level, where applicable, to ensure appropriate resolution.
• Contribute to the development of all project governance methods and related practices, including the use of risk, dependency, issue, change management, and decision logs, and ensure compliance with and sponsorship of these methods.
• Advise and guide the project team, as needed, on project management best practices.
• Play a leadership role by advising project team members on sharing project management best practices.
• Conduct project retrospectives to learn from and document them.

Qualifications

• Technical certification or relevant university degree (or relevant experience)
• At least five years of experience in complex project management
• Project management certificate issued by a recognized project management organization, a requirement
• Experience using Agile and Scrum methodologies, strongly preferred
• Proven ability to work in a cross-functional environment, communicate concisely and effectively, build consensus, and manage complex projects in a similar environment
• Strong relationship management and leadership skills
• Ability to simultaneously manage strategic and tactical plans while navigating a constantly transforming business context
• Demonstrate punctuality and reliability to support the overall success of the team in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided prior to the start date.

Language Requirements

All else being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding workplace that highlights the unique contribution of our employees to the success of our company.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.