Consumer Tax Manager

Belonging to Air Canada is to belong to a Canadian symbol, Air Canada recently voted best airline in North America. Take off your career by joining our innovative and diversified team at the forefront of passenger air transport.

At Air Canada, you will be part of an iconic Canadian company and a global aviation leader guided by innovation, collaboration and excellence.

We are looking for an experienced and forward-looking Consumer Tax Manager to join our tax team. Reporting to the Director, Planning, Policies and Procedures - Consumer Taxes, the successful candidate will act as a strategic advisor for complex indirect tax issues affecting Air Canada and its subsidiaries. In this role, they will help strengthen tax governance, support major business and transformation initiatives, manage tax risks, and work closely with the Finance, Legal, Procurement, Information Technology and Operations teams to implement practical, value-added tax solutions.

If you are passionate about solving complex tax issues, want to influence business decisions and contribute to the success of a world-class organization, we invite you to give your career a new boost by joining Air Canada.

Responsibilities:

Tax Advisory, Planning and Risk Management

• Act as an expert in Canadian and US consumer taxes, including GST/HST, QST, provincial sales taxes, US sales and use taxes, excise taxes and other transactional taxes relevant to the activities of an air carrier.
• Provide clear, business-driven advice regarding new products, business agreements, operational changes, business expansion and other strategic initiatives. Identify tax planning and recovery opportunities while assessing and mitigating tax risks.
• Interpret laws, regulations, administrative positions and case law, then translate technical requirements into practical recommendations.
• Proactively communicate to the director and key stakeholders the financial and operational implications of significant transactions, projects and legislative changes.

Governance, Compliance and Audits

• Develop, maintain and improve tax policies, procedures, controls, decision frameworks and documentation standards to ensure consistent compliance.
• Collaborate with the Consumer Tax Compliance team in audits, inquiries, voluntary disclosures, refund claims and requests from Canadian and US tax authorities.
• Lead the resolution of complex tax issues and coordinate comprehensive, accurate and timely responses with internal teams, external advisors and government authorities.
• Monitor legislative and administrative changes, assess their impacts and lead the implementation of required changes in affected processes and systems.
• Ensure robust audit trails, data integrity and retention of supporting evidence for tax positions, returns and tax recoveries.

Contracts, Systems and Business Partnership

• Review sales, purchase, service contracts and other business agreements to confirm appropriate tax treatment, tax clauses, billing requirements and required documentation.
• Work closely with Finance, Revenue Accounting, Procurement, Legal Affairs, Information Technology, Commercial Affairs and Operations teams to integrate tax requirements into business processes.
• Provide tax leadership for system and data initiatives (implementations, enhancements, integrations, system testing and data quality and correction initiatives, including transaction mapping and reporting requirements).
• Identify and implement process improvements and responsible automation opportunities to increase accuracy, efficiency, controls and stakeholder experience.
• Develop and deliver training, prepare technical guidelines and reference tools, and provide awareness activities for Tax colleagues and business partners.

Qualifications

• Bachelor's degree in business administration, finance or law, or obtained accounting designation.
• Training in consumer taxes or graduate diploma in taxation, an asset.
• Minimum of seven years of experience in consumer taxes, including significant experience in Canada and practical exposure to US sales and use taxes.
• In-depth knowledge of Canadian federal and provincial consumer tax legislation, notably GST/HST, QST, provincial sales taxes and excise taxes.
• Good knowledge of US state and local sales and use taxes; experience with sales tax requirements and compliance in multiple jurisdictions is an asset.
• Demonstrated ability to interpret complex laws, exercise sound judgment and formulate clear recommendations in ambiguous situations or requiring rapid intervention.
• Strong project management, analytical, organizational and stakeholder management skills, as well as the ability to exert influence without direct authority.
• Excellent oral, written and interpersonal communication skills with the ability to explain technical tax concepts to non-specialized audiences and work effectively with diverse teams.
• Punctuality and proven reliability to foster the overall success of the team in a fast-paced environment.

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

Bilingualism (English and French).

Diversity and Inclusion

Air Canada is resolutely committed to diversity and inclusion and aims to create a healthy, accessible and rewarding workplace that highlights the unique contribution of our employees to the success of our business.

As an equal opportunity employer, we encourage diverse applications so that we can build a workforce that is varied and representative of our customers and the communities where we live and offer our services.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.