Porter Airlines is seeking a Lead, End User Compute & Service Desk to join our Service Management team. This role provides technical leadership and operational support for the organization’s endpoint computing environments, which are critical to airport operations, airline corporate services, and remote operational sites.

Working closely with the Manager, Service Management, this role supports the execution of the End User Compute (EUC) roadmap, ensuring endpoint services are delivered securely, consistently, and reliably across operational and corporate environments.

The position focuses on hands-on technical leadership across Desktop Engineering, endpoint lifecycle management, and Service Desk support, while helping maintain standardized, secure, and well-governed endpoint platforms.

This role acts as a technical lead and escalation point for endpoint services and Service Desk operations, collaborating with Cybersecurity, Infrastructure, and operational teams to maintain strong endpoint security posture and operational stability.

If you bring a strong technical foundation in endpoint management, a collaborative mindset, and a passion for delivering reliable end-user services, this role may be a strong fit.

Lead, End User Compute & Service Desk

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