Head of Agentic & Business Innovation

Job description:

Do you thrive on leading complex transformations, and are you an expert in innovation management, steering technology funnels, and operationalizing advanced technologies and artificial intelligence to redesign enterprise workflows? Do you excel at driving organizational transitions toward autonomous process orchestration, leading agile delivery teams, and scaling human expert know-how into cutting-edge agentic systems? Then this job is for you!

The A220 commercial aircraft Programme is seeking an impactful leader to join our Digital & Business Transformation team based in Mirabel (Québec, Canada).

Operating as an agile innovation "Speed Boat" that is redefining our operating model and driving a paradigm shift by 2030, our team fosters an adaptive, collaborative culture to modernize our end-to-end ways of working and catalyze strategic value creation through emerging technologies.

Your role as Head of Agentic & Business Innovation will be to co-architect and steer Airbus Canada's value acceleration strategy. You will lead the strategic management of the innovation funnel and the transition of our core operational and business workflows into a model of autonomous process orchestration, leveraging Agentic AI, assistive devices, and advanced industrial automation to deliver major efficiency breakthroughs through 2030.

Your working environment:

The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone's throw away. Known for its peaceful and safe environment, the region offers a high quality of life for younger or experienced professionals and families, perfectly balancing career opportunities and outdoor activities that makes it a truly special place to call home.

How we care for you:

• Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.

• Work / Life Balance: A hybrid working policy (based on operational needs), on-site cafeterias and a highly competitive holiday policy.

• Wellbeing/Health: Employee Assistance Program (EAP), Discount Program, on-site Medical Service, access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application.

• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility.

Your challenges:

• Innovation Funnel & Supplier Strategy: Oversee strategic relationships with technology partners, AI OEMs, and emerging tech providers to synchronize the internal development roadmap with global trends and integrate frontier capabilities (assistive wearables, advanced industrial automation) into our manufacturing environment.

• Strategic Delivery & Roadmap Alignment: Translate high-level business and technology strategies into structured, finance-aligned roadmaps, ensuring complex process re-engineering projects are delivered on time, within scope, and aligned with overall program budgets.

• Agentic AI Transition Leadership: Steer the organizational transition toward an agentic model across the business, ensuring strategic alignment to deliver on our target AI-enabled organization vision.

• Systemic Re-Engineering (AI-First): Direct and empower agile transformation squads to redesign end-to-end workflows, shifting activities from manual execution to autonomous orchestration, positioning digital agents as trusted "co-pilots."

• Cognitive Resilience & Governance: Govern multi-agent interaction models and enterprise oversight frameworks to prevent systemic conflicts, detect behavioral drift in autonomous systems, and maintain long-term operational trust and safety.

• Tacit Knowledge Capture ("Agent Gym"): Sponsor and scale the "Agent Gym" strategy to capture undocumented practices from human operational experts and transform them into structured, scalable intelligence.

• Agentic Experience (AX) Alignment: Partner with the Engagement & Adoption team to govern interaction and interface designs, ensuring autonomous systems are grounded in Human-in-the-Loop (HITL) accountability and user trust.

• Competitive Performance Module Acceleration: Prioritize high-value AI and process-engineering use cases to optimize transformation portfolio ROI and secure validated operational efficiency gains through 2030.

Your profile:

• Education & Credentials: University degree (Bachelor's or Master's) in Computer Science, Artificial Intelligence, Engineering, Business Administration, or a related transformation field, ideally combined with recognized professional Agile, Lean, or Program/Portfolio Management credentials.

• Industrial Leadership Experience: Solid, progressive experience leading strategic enterprise-wide transformations, end-to-end process engineering, and emerging technology adoption initiatives within complex, global manufacturing ecosystems (Aerospace highly preferred).

• AI Operationalization: Proven experience governing, designing, and scaling AI capabilities, multi-agent interaction models, and autonomous process orchestration to generate measurable business results.

• Business Process Re-engineering (BPR): Advanced mastery of end-to-end workflow optimization and the execution of complex process redesign frameworks within highly structured corporate ecosystems.

• Cognitive Resilience Mastery: Deep understanding of AI governance, drift detection, behavioral tracking of autonomous models, and risk mitigation protocols.

• Executive Presence & Diplomacy: Strong executive presence, emotional intelligence, and diplomatic acumen to partner effectively with senior cross-functional leaders, secure technological funding, and negotiate strategic alliances with technology providers.

• Professional bilingualism in English and French to communicate complex innovation strategies clearly across business functions, secure executive alignment, and mobilize multinational teams.

This role may involve some travels for business (worldwide).

Travel Required: <10% Domestic and International.

Possible on-call duties during week-ends and/or holiday seasons.

This work requires awareness of any potential compliance risks and a commitment to act with integrity, as these values are the foundation of the company's success, reputation, and sustainable growth.

Not a 100% match? No worries! Airbus supports your personal growth with customized development solutions.

Take your career to the next level by submitting your application online now!

This work requires awareness of any potential compliance risks and a commitment to act with integrity, as these values are the foundation of the company's success, reputation, and sustainable growth.