Chef Programme Support pour le périmètre Énergie A220 / Head Of A220 Program Support Energy

Do you have fifteen (15) years, have you worked in aerospace and would you like to progress and develop new skills? Then this job is for you!

The A220 commercial aircraft Programme is looking for Head Of A220 Program Support Energy to join our Fleet efficiency team based in Mirabel (Québec, Canada), where you contribute to the definition and execution of the A220 Fleet performance plan, and provide leadership and alignment within Customer Services functions on Fleet performance initiatives priorities and communicate internally and externally on the progress of these initiatives. The Energy perimeter covers all technical topics related to propulsion, the APU, fuel, air systems, landing gear and braking, as well as hydro mechanical systems.

The team organization is established to promote cross-collaboration autonomously, supporting each other and learning collectively.

Your working environment:

The A220 commercial aircraft Programme is headquartered in Mirabel, in the greater Montreal area, where the vibrant city of Montreal is just a stone's throw away. Known for its peaceful and safe environment, the region offers a high quality of life for younger or experienced professionals and families, perfectly balancing career opportunities and outdoor activities that makes it a truly special place to call home.

How we care for you:

• Financial rewards: Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
• Work / Life Balance: A hybrid working policy (based on operational needs), on-site cafeterias and a highly competitive holiday policy.
• Wellbeing/Health: Employee Assistance Program (EAP), Discount Program, on-site Medical Service, access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application.
• Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, accelerated development programmes, national and international mobility.

Your challenges:

• Technical Operations focal on Energy perimeter
  • Provide leadership, guidance, coaching and support to the team in charge
  • Act as the focal and expert on in-service issues for an assigned portfolio of ATA chapters related to the Energy perimeter
  • Monitor those ATA chapters from a fleet performance standpoint.
  • Based on the criticality of the supplier to the performance of the fleet, attend supplier management meetings on behalf of Customer Services for your ATA chapters' domain of responsibility.
  • Define the required budget for all activities related to these technical operations.
• Overall responsibility for MISP (Major In-Service Problem) progress and Customer Services Change Board focal
  • Responsibility for the progress of MISP items and have end-to-end leadership for resolution of the MISP items falling under your ATA chapters' area of responsibility.
  • Owner of key MISP KPIs, in particular the Time-To-Get-a-Fix (TTGF) KPI.
  • By delegation of Ho, Chairman of Pre-OS/OS (Operational Surveillance) reviews and will represent Customer Services at the various Change Boards, particularly the CCB (Change Control Board).
  • Define and align the in-service overall strategy for all changes presented to the Change Board.
  • In coordination with the Head of Business Planning and Governance, define the required budget and manage it for all activities related to Fleet Performance and Program Support.
  • Establish and maintain a strong collaborative relationship with A220 Suppliers, particularly in the analysis of root cause of in-service issues and the definition of technical solutions.
  • Work closely with the Supplier Support Management team to design supplier recovery plans as required for in-service issues falling under job holder's ATA chapters' of responsibility.