Project and ODI Coordinator, Customer Support Integration Team (CSIT)

When applicable, Bombardier promotes flexible and hybrid work policies.

Why join us?

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

Our Benefits

With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Medical, life insurance, and more)
• Employee Assistance Program
• Competitive base salary

What are your contributions to the team?

• Lead the coordination and closure of Open Delivery Items (ODIs) and other post-delivery commitments.
• Coordinate activities across Engineering, Service Centers, Supply Chain, Warranty, Operations and Customer Support teams.
• Develop and maintain action plans to ensure commitments are delivered on schedule and within budget.
• Monitor project progress, identify risks, and drive resolution of issues impacting customer satisfaction.
• Manage customer communications, provide status updates, and facilitate decision-making throughout project execution.
• Support budget tracking, invoicing activities, and contractual commitments related to post-delivery commitments.
• Contribute to continuous improvement initiatives that enhance customer support processes and operational efficiency.
• Travel as required to support aircraft maintenance events, customer meetings, and critical operational activities.

How to thrive in this role?

• Strong project coordination or project management experience.
• Excellent communication and stakeholder management skills.
• Ability to influence and drive actions across multiple organizations without direct authority.
• Customer-focused mindset with strong problem-solving abilities.
• Experience coordinating complex activities involving multiple stakeholders and competing priorities.
• Ability to manage several projects simultaneously in a fast-paced environment.
• Willingness and ability to travel internationally, occasionally on short notice, to support customer requirements, aircraft maintenance events, and critical project activities.
• Aerospace experience and A&P license are considered an asset but are not mandatory.
• Strong computer skills including Microsoft Excel (report creation) and Outlook. Experience with Salesforce is an asset.
• Organized, proactive and comfortable interacting with customers and executives
• Skilled at balancing customer expectations with business priorities
• Motivated by solving complex operational challenges
• Interested in developing project management and leadership capabilities
• Is willing to travel worldwide, sometimes with limited notice, to support customers and aircraft operational requirements

Now that you can see yourself in this role, apply and join the Bombardier Team!

Please note: You don’t need all the skills, knowledge, and experience listed to apply for this position! We’re not looking for the perfect candidate, we’re looking for great talent and passionate individuals.

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability, or other applicable legally protected characteristics to apply.