Coordinator - Administrative Support for Operations

Workplace: Vancouver, BC, Canada (in person)

Starting Salary: $22.96/hour

Department: Crew Planning, Assignment and Management

Category: Unionized Staff (IAMAW - Clerical)

Joining Air Canada is joining an iconic Canadian company. Are you passionate about reaching new heights, teamwork, and making an important contribution? Launch your career by joining our diverse and dynamic team at the forefront of passenger air transport.

Important elements to know

• Flexibility is essential: This position is for someone capable of adapting to schedule and priority changes. Being available and receptive when changes occur is essential.
• Teamwork is important: This position requires strong interpersonal skills to interact and collaborate effectively with colleagues of different generations.
• Ability to adapt in a fast-paced environment: Success in this role depends on the ability to effectively prioritize in a context of constant demands. Under pressure, it is essential to stay focused.

Main functions

• Prepare, edit, proofread, and format correspondence, reports, spreadsheets, tables, charts, and other documents using various software applications.
• Maintain, validate, enter, verify, and update data, records, manuals, calendars, and technical documents; control the distribution of company publications.
• Research and compile data for reports; resolve and respond to internal and external customer inquiries in writing and orally.
• Answer the telephone and route calls, make calls, and direct customers to appropriate services or personnel.
• Coordinate travel, appointments, ground transportation, and arrangements for meetings, training sessions, and interviews.
• Liaise with internal and external clients and support service personnel as necessary.
• Verify and process invoices, expense reports, expenses, third-party bills, and manage cash, checks, and related documents.
• Establish and maintain employee lists and control overtime distribution.
• Organize and prioritize workload to meet deadlines while ensuring accuracy and confidentiality of information, even under pressure and with minimal supervision.
• Administer and comply with company policies, government regulations, collective agreements, and procedures.
• The incumbent may be required to perform other related duties as needed.

Qualifications

• High school diploma;
• At least two years of office work experience;
• Intermediate knowledge of Microsoft Office applications;
• Knowledge of aeronautical terminology;
• Good interpersonal skills;
• Good oral and written communication skills;
• Mastery of spelling, punctuation, and grammar;
• Aptitude in mathematics;
• Accuracy and attention to detail;
• Show punctuality and reliability to promote the overall success of the team in a fast-paced environment.

Benefits

• Financial benefits: Pension plan, Employee share ownership plan, Profit sharing plan.
• Wellness and healthcare: Health care, dental care, and life insurance plans for you and your family (as needed).
• Recognition: Shine, Air Canada's recognition program, allows you to highlight exceptional efforts.
• Travel privileges: A generous travel facility program for you and other eligible persons once you have accumulated twenty-eight (28) weeks of service. The program offers notably the possibility to travel on a space-available basis, discounts on hotel stays and car rentals, Air Canada Vacations discounts, and more.

Conditions of employment

Candidates must be eligible to work in the country concerned at the time a job offer is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language requirements

Equal skills being equal, preference will be given to bilingual candidates.

Diversity and inclusion

Air Canada is resolutely committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that showcases the unique contribution of our employees to our business success.

As an equal opportunity employer, we encourage the most diverse applications so that we can have a diverse workforce representative of our customers and the communities where we live and offer our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.