SKYSERVICE BUSINESS AVIATION

Skyservice is a North American leader in business aviation. Built on key principles of safety and service excellence, we offer a complete service experience, ranging from aircraft management and chartering to maintenance and aircraft sales from our aeronautical service terminals extending from Canada to the western United States. People and values are inseparable assets that drive our commitment to quality, safety, respect, and efficiency. These core values guide us daily and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing its employees. If you want to optimize your career, expand your horizons and experience, Skyservice is the ideal team for you.

Get to know us: https://www.skyservice.com/fr

A bright future for you at Skyservice: At Skyservice, we continue to grow and provide high-quality service to our clients, expanding our footprint and name across America. We are driven by excellence and dedicated to supporting and developing our teams!

JOB SUMMARY

We are looking for a rigorous and highly organized Technical Records and Document Control Agent to ensure the integrity, accuracy, and compliance of aeronautical maintenance records and controlled documentation.

This position is ideally suited for someone with experience in record administration, document control, quality assurance, regulatory compliance, or technical documentation management, who enjoys thriving in a structured and regulated environment where precision and attention to detail are essential.

While aviation experience is considered an asset, we also welcome applications from individuals coming from the aerospace, manufacturing, transportation, engineering, defense, pharmaceutical, or other regulated environments.

SUMMARY OF RESPONSIBILITIES

Records Management and Compliance

• Maintain and organize aircraft technical records, maintenance documentation, and electronic filing systems.
• Review, process, and archive records to ensure information is accurate, complete, and easily accessible.
• Update tracking systems and databases used to monitor aircraft, engines, components, and maintenance information.
• Respond to inquiries regarding records and support information retrieval as needed.
• Prepare reports and documentation required for audits, inspections, and compliance reviews.
• Ensure records are maintained in accordance with company procedures and regulatory requirements.

Document Control and Quality Support

• Manage controlled documents, including their issuance, revision tracking, distribution, retention, and archiving.
• Ensure that current versions of documents are available and obsolete versions are removed from circulation.
• Review documentation to verify accuracy, completeness, and compliance with established standards.
• Maintain quality assurance-related records and support the monitoring of corrective actions and compliance activities.
• Contribute to the improvement of document control processes, records management, and operational efficiency.

Operational and Administrative Support

• Maintain tracking systems, databases, and department reports.
• Support the administration of technical publications and document updates.
• Participate in reporting activities, performance indicator tracking, and various administrative requirements.
• Collaborate closely with Maintenance, Quality Assurance, and Operations teams to ensure records and documentation are accurate and up to date.

REQUIRED QUALIFICATIONS AND SKILLS

• Minimum of two (2) years of experience in document management, document control, quality administration, regulatory compliance, or a related administrative position.
• Experience managing large volumes of records, documentation, or data with a high level of accuracy.
• Excellent organizational skills and strong attention to detail. Mastery of the Microsoft Office suite, particularly Excel.
• Excellent communication skills and ability to work effectively with multiple stakeholders.
• Ability to prioritize and meet deadlines in a dynamic environment.
• Experience in a regulated or compliance-driven environment is an asset.
• Experience supporting audits, inspections, quality systems, or document control processes is an asset.
• Experience in the aviation, aerospace, manufacturing, engineering, transport, healthcare, or any other regulated sector constitutes an asset.
• Knowledge of aeronautical maintenance records or aviation regulations is also an advantage.

Social Benefits: Here are some of the perks and benefits we offer:

• Competitive group benefits plan for you and your eligible dependents, including medical, vision, and dental insurance
• Hybrid work mode
• Employee Assistance Program (EAP)
• Group retirement savings plan with employer matching contributions
• Paid time off, including sick days and personal days
• Employee referral program
• Continuous training program
• Years of service recognition program

Skyservice is an equal opportunity employer that welcomes applications from all interested individuals. If, for any reason, you cannot submit your application through our job site, please contact a member of our Human Resources team to make special arrangements.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.