Developer - Training - Cargo

Belonging to Air Canada is to belong to a Canadian symbol, Air Canada recently voted best airline in North America. Take your career off to a flying start by joining our innovative and diverse team at the forefront of passenger air transport.

Reporting to the Senior Manager - Training and Development - Cargo, the Developer - Training - Cargo is responsible for developing e-learning modules and training videos, as well as maintaining and updating existing tutorials for Air Canada Cargo employees.

Responsibilities

• Lead the development of e-learning modules and training videos for Air Canada Cargo management.
• Develop effective work plans, monitor them, and regularly keep the Manager - Learning and Development - Cargo informed of key milestones and timelines.
• Identify, document, and report performance and learning gaps by leading and participating in needs assessment and analysis.
• Collaborate with Training Design Managers in designing instructional and support materials.
• Ensure training programs are designed in accordance with operational needs and regulatory agencies, and aligned with the overarching training strategies and objectives of Air Canada Cargo management.
• Ensure programs are designed in accordance with training standards, instructional design processes, and methodologies that support adult learning principles.
• Plan, organize, and conduct train-the-trainer workshops to convey program content as needed.
• Participate in meetings and workshops as needed to improve training materials.
• Contribute to the rollout and evaluation of e-learning modules and training videos for Air Canada Cargo management.
• Maintain and update e-learning modules in the Air Canada University (Learning Management System) and, as needed, update modules to ensure compliance with new regulatory policies and Standard Operating Procedures.
• Provide operational management and support to Training department team members as needed.

Qualifications

Training Requirements

• Recognized university degree, preferably in education, adult education, instructional technology, or graphic communication, an asset.
• Certificate in teaching techniques, an asset.
• Certificate in instructional material design, an asset.

Experience

• At least one year of recent training development experience, a requirement.
• At least three years of experience in freight, an asset.
• Must be familiar with eLearning authoring tools (e.g., Articulate Storyline, Articulate Rise 360, Vyond).
• Knowledge of technical projects and Air Canada Cargo automation tools (e.g., WebLynx, SmartLOAD), an asset.
• Knowledge of the SumTotal Learning Management System (LMS), an asset.
• Excellent understanding and knowledge of work-related publications (e.g., publication 178), an asset.
• Strong computer skills, namely MS Teams, Word, PowerPoint, Excel, and Adobe (or similar software) video editing.

Job Requirements

• Strong oral and written communication skills.
• Excellent knowledge of adult course design principles and practices.
• Ability to establish effective working relationships with internal clients and third-party vendors.
• Ability to work under pressure, assess priorities, and manage firm deadlines.
• Adopt a consultative approach to the creation process and contribute to improvement.
• Proven ability to work collaboratively / strong team spirit.
• Proven ability to work autonomously and proactively and manage daily work with changing priorities.
• Strong focus on safety.
• Excellent oral and written communication skills with employees at various levels, management, and suppliers.
• Ability to plan, organize, coordinate, and manage various work assignments.
• Show punctuality and reliability to support the overall success of the team in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Linguistic Requirements

Equal skills permitting, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding workplace that highlights the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications so that we can build a workforce that is varied and representative of our customers and the communities where we live and provide our services.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.