Account Manager, Vendor Management

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada's Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region.

Why join the Commercial Asset & Services - Vendor Management team?

As an Account Manager, your main responsibility will be to manage all aspects of the supplier relationship to ensure an uninterrupted flow of parts for critical and strategic accounts. You will act as a strategic leader within the organization, and as the main point of contact for Repair Suppliers on commercial and escalated issues. You will lead contractual negotiations, and manage actions pertaining to the establishment, business continuity and continuous improvement of the Vendor Management organization.

This is a full-time position from Monday to Friday with flexible hours, based in Longueuil, and performed exclusively on-site.

What will your day-to-day look like?

• Build strong relationships and robust business process with critical Repair Supplier(s)
• Conduct regular business reviews with suppliers to enable efficient two-way communication, and ensure key performance indicators (rates, TAT, delivery, volume, capacity, quality, etc) are met
• Lead critical topics (senior escalation), identify strategic risks, and escalate within the organization
• Develop business strategies and business innovations
• Lead negotiations in partnership with the Strategic Sourcing team
• Manage and resolve issues impacting the flow of parts
• Collaborate with different organizations (Aftermarket, MRO engineering, Supply Chain, Quality, etc) to drive actions to closure and meet the organization's objectives

What do you need to be successful?

The behavioral skills you'll need:

• Team player with strong interpersonal skills
• Results driven and capacity to adapt quickly within a fast-paced and challenging environment
• Thoroughness and rigor to operate within aerospace regulated environment
• Business judgement and commercial acumen
• Capacity to lead and influence
• Excellent communication - both spoken and written English and French
• Autonomous, curious, a self-propelled learner
• Capacity to work in a complex environment

The technical skills and experience you'll need:

• Bachelor's Degree with a minimum of 8+ years of experience in Aerospace or Aerospace Aftermarket industry supporting Supply Chain, Sales or Operations / Logistics; OR Advanced degree with 5+ years of relevant experience.
• Ability to propose new and creative solutions, and meet deadlines
• Ability to analyze and filter pertinent data from various sources
• Ability to provide superior customer service and exceed expectations
• Project management skills
• Understanding of contractual language
• Familiarity with engine operation, assembly and overhaul methods preferred
• Knowledge of MS Excel, SAP and Power BI preferred
• Occasional travel

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.