Program Manager - Workforce and Capability Development

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada's Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

You will join the Global Operations Strategy, Transformation & Operational Excellence organization at Pratt & Whitney Canada. This is an opportunity to help shape the future of Operations as we enter a new era of transformation. Our Global Strategy, Transformation & Operational Excellence organization is at the center of this evolution, driving performance and accelerating the global operations roadmap across our worldwide sites.

Reporting directly to the Associate Director - Global Operations Workforce & Capability Development, this role works closely with Operations, Human Resources, Engineering, Quality, and technical leaders to strengthen workforce readiness, support operational capability development, and deploy standardized training and knowledge transfer solutions aligned with business priorities.

The Program Manager - Workforce & Capability Development supports the development and execution of workforce capability, operational training, and knowledge management initiatives across Global Operations. The successful candidate contributes to operational excellence by supporting capability planning, technical training deployment, workforce development initiatives, and knowledge sustainability across manufacturing and operational environments.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

Workforce Capability & Training

• Support the execution of global operational training and capability development strategies.
• Coordinate operational and technical training programs aligned with business and operational priorities.
• Participate in identifying workforce capability gaps and support development plans addressing critical skills needs.
• Support onboarding, qualification, and technical upskilling initiatives across operational teams.
• Contribute to workforce planning activities through capability assessments and skills analysis.

Knowledge Management & Capability Sustainability

• Support the implementation of structured knowledge management and knowledge transfer processes.
• Participate in capturing operational best practices, standard work, and technical expertise.
• Coordinate cross-training and knowledge-sharing initiatives to reduce dependency on key subject matter experts.
• Support succession planning and workforce sustainability initiatives across operational functions.

Training Program Development & Deployment

• Coordinate the development and deployment of instructor-led, virtual, and blended learning solutions.
• Collaborate with subject matter experts to support the creation and updating of training materials.
• Organize and facilitate workshops focused on capability development and operational learning needs.
• Monitor training effectiveness metrics and recommend continuous improvement actions.

Stakeholder Collaboration

• Collaborate with Operations, Human Resources, Engineering, Quality, and EH&S teams to support capability development initiatives.
• Support alignment between operational priorities, training needs, and workforce readiness activities.
• Coordinate activities with global training coordinators and external learning partners, as required.

Continuous Improvement & Governance

• Support compliance with operational training standards and governance requirements.
• Participate in continuous improvement initiatives related to workforce capability and operational learning.
• Contribute to the standardization of operational training processes and tools.
• Maintain training records and support learning management system administration activities.

What do you need to be successful?

• Bachelor's degree in human resources, Organizational Development, Operations, Business Administration, Adult Education, or a related field.
• 5 to 8 years of experience in workforce development, operational training, capability development, or manufacturing operations.
• Bilingualism (French/English) is required.
• Experience in industrial, manufacturing, aerospace, or operational environments.
• Knowledge of training methodologies, competency development, and operational learning practices.
• Experience collaborating across multiple functions and operational teams.
• Strong communication, facilitation, and stakeholder management skills.
• Experience with LMS platforms and digital learning tools is considered an asset.
• Adaptability and Innovation: embrace new technologies, methodologies, and practices in procurement to enhance efficiency, reduce costs, and drive continuous improvement within the organization.
• Global Perspective: navigate international supply chains, understand cultural nuances, and establish strategic partnerships with suppliers worldwide.

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.