Senior Program Manager, New Product Commercial Strategy

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment transportation, wildfire suppression, and passenger travel.

An Employer of Choice

Pratt & Whitney Canada was recognized as one of Canada’s Top 10 Employers in 2025 by Forbes and ranked #1 in the aerospace and defense industry in the country. Our headquarters is also listed among the top employers in the Montreal region. These accolades reinforce our reputation as an employer of choice in Montreal, Canada, and worldwide.

Why join our team?

In Customer Programs we believe that everything starts with our people. We foster a learning organization and inclusive culture by providing opportunities for development, growth and empowerment. We establish our products and services as the customer preferred choice by delivering world-class product & service dependability and targeted customer outreach. We enable customer relationships through intense market focus and we develop customized solutions. We augment all of this by the use of technology, we strive for proactivity, commit collectively and we always act with integrity and respect. The PW100 engine program is powering regional turboprop aircraft which help connecting people and economies around the world.

This position is full-time, Monday to Friday, with flexible hours in Longueuil, and is exclusively on-site.

Function Description

As a New Product Program Management Lead in the Regional Customer Program team, you will be responsible of managing in-service product performance, maintaining strong relationship with customers and airframe OEM as well as aligning service team to meet our specific program strategies. As part of a team of experts, you will have the opportunity to influence business models, support Program Management Team (PMT) and lead an integrate product team (IPT) to define and influence the redesign of components which could affect the safety, durability, reliability of a product or overall cost of operation of a regional airline.

What will your day-to-day look like?

• Develop new aftermarket business models, through game-changing strategies for new product and service experience.
• Interface directly with OEMs, partner and suppliers to ensure alignment on shared objectives and a unified approach toward achieving common goals
• Collaborate closely with engineering, marketing, business development and customer service subject matter experts and strategy owners to define, monitor and influence new engine programs deliverables
• Ensure compliance with OEM Product Support Agreements, proactively managing commitments and mitigating risk.
• Lead the management of product and commercial offerings, including DPHM services, retrofit programs, in-service product campaigns, and commercial support initiatives.
• Oversee programs’ warranty and concession management, ensuring effective resolution, cost control, and high levels of customer satisfaction.
• Support financial reviews and develop strategies to improve business performance.
• Accountable for engine operating cost optimization
• Serve as the voice of the customer and act as a market subject matter expert to drive alignment cross-functionally and provide insights to shape product strategy and drive commercial decisions.
• Represent enterprise-wide business needs and advocate for strategic priorities across the organization
• Align organizations with a vertical view of the market – Cross Value Stream
• Leverage digital connectivity to monitor engine performance, enabling predictive analytics, proactive and personalized support.
• Develop business cases and manage aftermarket budgets to support program objectives

What do you need to be successful?

• Bachelor degree with 10 to 15 years’ experience
• Master degree with 6 to 10 years’ experience
• Field of studies: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering
• Strong project management skills
• Business sense is a key competency in this role
• Good technical, product knowledge (engines)
• Background with engine repair / overhaul process
• Previous direct customer / OEM experience
• Strong people and communication skills
• Solid computer skills (PowerPoint, Excel, Word, Access, etc.)
• Occasional business trips

Although this position is part of a French-speaking work environment, it requires a working knowledge of English to read and understand specialized instructions, plans, drawings and technical terms that may emanate from international organizations, as well as to write and sometimes communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions

• Group insurance program

• Opportunities for advancement (career progression)

• Merit or recognition program

• Health and wellness program, including virtual health care

• Recreational and sports club

• Nearby daycares

• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

RTX is an aerospace and defense company that provides advanced systems and services to commercial, military and government customers worldwide. It comprises three industry-leading businesses — Collins Aerospace, Pratt & Whitney and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science by imagining and delivering solutions that push the boundaries of quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and United Technologies Corporation’s aerospace businesses, is headquartered in Arlington, Virginia.