About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

This position is full-time, Monday to Friday, with flexible hours in Longueuil, and is exclusively on-site.

Function Description

As a New Product Program Management Lead in the Regional Customer Program team, you will be responsible of managing in-service product performance, maintaining strong relationship with customers and airframe OEM as well as aligning service team to meet our specific program strategies. As part of a team of experts, you will have the opportunity to influence business models, support Program Management Team (PMT) and lead an integrate product team (IPT) to define and influence the redesign of components which could affect the safety, durability, reliability of a product or overall cost of operation of a regional airline.

What will your day-to-day look like?

• Develop new aftermarket business models, through game-changing strategies for new product and service experience.
• Interface directly with OEMs, partner and suppliers to ensure alignment on shared objectives and a unified approach toward achieving common goals
• Collaborate closely with engineering, marketing, business development and customer service subject matter experts and strategy owners to define, monitor and influence new engine programs deliverables
• Ensure compliance with OEM Product Support Agreements, proactively managing commitments and mitigating risk.
• Lead the management of product and commercial offerings, including DPHM services, retrofit programs, in-service product campaigns, and commercial support initiatives.
• Oversee programs’ warranty and concession management, ensuring effective resolution, cost control, and high levels of customer satisfaction.
• Support financial reviews and develop strategies to improve business performance.
• Accountable for engine operating cost optimization
• Serve as the voice of the customer and act as a market subject matter expert to drive alignment cross-functionally and provide insights to shape product strategy and drive commercial decisions.
• Represent enterprise-wide business needs and advocate for strategic priorities across the organization
• Align organizations with a vertical view of the market – Cross Value Stream
• Leverage digital connectivity to monitor engine performance, enabling predictive analytics, proactive and personalized support.
• Develop business cases and manage aftermarket budgets to support program objectives

What do you need to be successful?

• Bachelor degree with 10 to 15 years’ experience
• Master degree with 6 to 10 years’ experience
• Field of studies: Aeronautics, Aerospace Engineering, Mechanical or Electrical Engineering
• Strong project management skills
• Business sense is a key competency in this role
• Good technical, product knowledge (engines)
• Background with engine repair / overhaul process
• Previous direct customer / OEM experience
• Strong people and communication skills
• Solid computer skills (PowerPoint, Excel, Word, Access, etc.)
• Occasional business trips

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.