About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada's Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

Join a dynamic, cross-functional team to provide strategic leadership for nacelle supplier and program management, ensuring strong technical and commercial performance, operational readiness, and delivery against program objectives. The role will serve as the primary interface across P&WC departments, suppliers, and airframe OEMs, driving alignment, accountability, and timely resolution of technical, operational, and commercial issues. It will also lead executive-level reviews with customers, OEMs, and suppliers, providing clear visibility into fleet performance, customer priorities, supplier performance, program risks, and mitigation actions.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

• Act as P&WC Customer Program Manager, providing comprehensive aftermarket support (technical and commercial) to customers and operations regarding turbofan Integrated Power Plant Systems (IPPS).
• Lead strategic management of the nacelle supplier, overseeing technical and commercial performance, operational readiness, and delivery against program objectives.
• Serve as the primary programs interface between P&WC intra-departments, suppliers and airframe OEM, driving alignment and resolution of nacelle-related technical and operational issues.
• Lead executive-level technical and commercial reviews, fleet performance forums, and operational support discussions with customers, OEMs, and suppliers to drive performance and customer satisfaction.
• Provide commercial and technical leadership across program activities, guiding maintenance, troubleshooting, and repair strategies to ensure timely, effective, and sustainable resolution of fleet issues.
• Lead internal operational and executive review forums, providing clear visibility into nacelle readiness, fleet performance, customer issues, supplier performance, key risks, and mitigation actions, enabling timely and data-driven decision making.
• Drive cross-functional problem solving and risk mitigation, coordinating engineering, operations, supply chain, customer service, and suppliers to proactively address emerging issues and maintain fleet and program readiness.

What do you need to succeed?

• Bachelor's degree in mechanical or aeronautical engineering, business management, or a related field.
• At least 10 years of experience with a bachelor's degree, or 8 years of experience with a master's degree.
• Experience in customer relationship management and excellent customer service and communication skills.
• Knowledge of P&WC engines, engine components, and the aftermarket parts sector (asset).
• Experience with SAP and Microsoft software, CRM, the P&WC customer portal (My PWC Power), Enovia (PLM), SharePoint, and technical manuals for engines and airframes.
• Strong self-motivation and ability to work effectively within a team.
• This position is within a French-speaking work environment; however, it requires a very good knowledge of English to read and understand daily documentation and technical terms from international organizations, as well as to write and communicate in English with international clients, suppliers, or colleagues.

What we offer

• Retirement and savings plan program with employer contribution
• Group insurance program
• Career advancement opportunities
• Merit program or recognition program
• Health and wellness program, including telemedicine
• Recreational and sports club
• Nearby daycares
• Public transit access or transit program and free parking

Working at Pratt & Whitney Canada

At Pratt & Whitney Canada, we combine passion, boldness, and rigor to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day; you just have to look up. Are you ready to push your limits?

The successful candidate will be required to submit to a criminal background check and obtain all necessary clearances related to the handling and transfer of controlled goods. The job offer is conditional upon the successful completion of these checks and obtaining the required clearances. If these conditions are not met, the job offer will be withdrawn.