About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada's Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

We are the team redefining how in-service engines Product Data is managed, governed, and trusted across the organization. In our department, we set the standards, drive the processes, and build the capabilities that ensure every engine, aircraft, and part event is accurately captured, validated, and maintained in our systems. Our work is at the heart of data excellence: the data we manage not only drives critical customer service decisions but also fuels engine reliability analysis, maintenance strategies, and key business insights on an aftermarket scale. We are on a transformation journey that will have a significant impact on how data flows across our operations, and customer commitments. This is a unique opportunity to lead a high-performing team, shape the future of Product Data operations, and leave your mark on the way we deliver trusted, quality data at P&WC.

Join a dynamic, forward-thinking team where technical rigor, continuous improvement, and a passion for data excellence are not just valued, they are the standard.

What will your day-to-day look like?

The Senior Manager, Product Data Operation is responsible for defining, governing, and executing product data strategy across the Pratt & Whitney Canada Aftermarket lifecycle. This role ensures the completeness, accuracy, and integrity of product data used to support MRO, customer support, digital services, and financial processes and many more.

The position leads a global team of offshore data stewards responsible for identifying, investigating, and resolving product data discrepancies across multiple internal and external data sources. The role serves as the primary owner of Product Data quality for the aftermarket organization.

Accountable for overall performance of Product Data, ensuring SLAs, data quality KPIs, and business expectations are met
Define Product Data standards, quality rules, and reference structures, ensuring completeness, accuracy, and consistency across ERP, MRO, CRM, and downstream systems
Monitor and hold data providers accountable, driving root cause analysis and corrective actions for recurring and systemic data issues
Lead structured investigations into product data discrepancies originating from multiple sources, resolving complex issues that impact aftermarket execution, customer commitments, and financial accuracy
Ensure full traceability, documentation, and governance of all product master data changes, keeping data audit-ready and compliant with contractual and regulatory requirements
Coach offshore managers for Product Data to ensure alignment and efficiency
Work closely with the Transformation Manager to continuously improve and refine the operating model of the team as numerous digital transformations will impact certain roles
Foster a strong data ownership culture by defining clear roles, responsibilities, and performance expectations, while driving continuous improvement across the team
Serve as the senior point of accountability for Product Data within the aftermarket organization, partnering closely with MRO Operations, Finance, Customer Support, Engineering, and IT to ensure trusted and reliable product data

What do you need to be successful?

Bachelor's degree in Engineering, Information Systems, Business, or related field; Master's degree preferred
10+ years of experience in master data management, data governance, or data quality roles within manufacturing or regulated environments
Strong experience managing serialized product data across ERP, MRO, and CRM systems
Proven ability to lead offshore teams
Experience in operating model transformation resulting from digital transformation
Proven ability to drive enterprise-scale data quality improvements
Experience in aerospace engine aftermarket, MRO, or fleet product management
Familiarity with data governance frameworks, MDM platforms, and data quality tooling
Experience with data lake and warehouse solutions, driving scalable pipelines and data strategy
Experience supporting audits, regulatory compliance, and customer data obligations
This position is part of a French-speaking work environment; it requires a very good knowledge of English to read and understand documentation and technical terms on a daily basis and to write and communicate in English with customers, suppliers, or international colleagues

What do we offer?

Pension and savings plan with employer contributions
Group insurance program
Opportunities for advancement (career progression)
Merit or recognition program
Health and wellness program, including virtual health care
Recreational and sports club
Nearby daycares
Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day — just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

Senior Manager, Product Data Operations