Manager - Aviation Technical Services

As Canada's private aviation leader, Execaire Aviation, with over 70 years of experience, is a leader in aviation solutions. Our fusion of tradition and progress ensures that our private aviation solutions continue to set new standards of excellence for private aviation companies. Our success is built on a team of over 600 dedicated professionals, embodying our values of professionalism and innovation. As a leader in aeronautical solutions and private jet operators, we offer a comprehensive range of services including aircraft management, aircraft maintenance, aircraft charter and aircraft sales, as well as FBO services. At Execaire Aviation, our core values are strong and unwavering. Safety guides all our operations. Excellence is our standard for every task, and innovation is our driver, propelling us towards the future of aviation.

Join us to redefine aviation values and unleash your potential in an environment where your aspirations will take flight!

Summary

The Manager of Aviation Technical Services is responsible for the strategic leadership, operational oversight, and regulatory compliance of the company’s specialized technical services programs across its national and international network. This includes overseeing Non-Destructive Testing (NDT) services, In-Flight Entertainment and Connectivity (IFEC) systems support (Intelsat/Viasat), FedEx line maintenance support operations in Casper, Wyoming, aircraft potable water sampling programs, and other specialized technical services.

The incumbent ensures that these technical service lines are operated safely, efficiently, and profitably, while maintaining full compliance with Transport Canada, FAA, client, and original equipment manufacturer (OEM) requirements. The position is responsible for harmonizing and standardizing processes across multiple sites, managing technical staff and subcontractors, developing new service offerings, and supporting business growth.

This role acts as a reference expert in specialized technical services and collaborates closely with the maintenance operations, quality assurance, continuing airworthiness, maintenance control, procurement, and sales teams, as well as with clients, to provide high-quality maintenance support services.

Responsibilities

• Lead all aviation technical services operations across the company's network
• Develop standardized procedures and best practices for specialized maintenance services
• Ensure safe, efficient, and consistent service delivery across all facilities
• Monitor operational performance and resource utilization
• Support the expansion of technical service capabilities to new sites and customer markets

• In collaboration with the Director of Maintenance and the sales team, identify opportunities to expand technical service capabilities through:
  
  • New customer offerings
  • Integration of emerging technologies
  • Partnerships with original equipment manufacturers
  • Obtaining additional certifications
  • Technical training
  • Equipment investments
  • Process improvements
  • Support for strategic growth initiatives

• Promote a proactive safety culture by:
  
  • Supporting hazard identification
  • Participating in risk assessments
  • Investigating technical service incidents
  • Implementing corrective measures
  • Monitoring safety trends
  • Participating in occupational health and safety meetings
  • Supporting change management activities

• Ensure compliance with the following requirements:
  
  • Canadian Aviation Regulations
  • FAA regulations, when required
  • Approved Maintenance Organization procedures
  • Client maintenance requirements
  • OEM technical documentation
  • Industry standards
  • Certification requirements
  • Regulatory and client audits

• Provide leadership and supervision to technical specialists, including:
  • Non-destructive testing personnel
  • IFEC technicians
  • Water sampling personnel
  • FedEx line maintenance personnel
  • Contract technical specialists
• Responsibilities include:
  • Performance management
  • Technical mentoring
  • Workforce planning
  • Succession planning
  • Recruitment
  • Competency management
  • Training supervision
  • Monitoring 6S practices in each department

• Participate in:
  
  • The development and monitoring of departmental operating budgets
  • Fixed asset planning
  • Preparation of investment requests and associated business cases
  • Contract administration
  • Optimization of labor utilization
  • Cost control initiatives
  • Profitability analysis of each technical service line

• Lead initiatives to improve:
  
  • Operational efficiency
  • Service quality
  • Standardization across all sites
  • Technician productivity
  • Digital processes
  • Customer responsiveness
  • Technical capabilities
  • Business growth
  • Lean and continuous improvement initiatives within the department

Requirements

Education

• Aircraft Maintenance Engineer (AME) license, an asset.
• College or university degree in aeronautical maintenance, engineering, aviation management, or a related field, an asset.

Experience and Requirements

• Minimum of 10 years of experience in aircraft maintenance.
• Minimum of 5 years of experience in a supervisory or management role.
• Experience managing specialized technical services in aviation.
• Experience within a Transport Canada-approved Maintenance Organization (AMO).
• Experience working with FAA regulatory requirements is an asset.
• Experience managing multiple operating sites.
• Experience managing client contracts and supplier relationships.
• Excellent oral and written communication skills in French and English.
• Availability for regular travel (approximately 20% to 30% of the time) to company facilities and client sites across Canada and the United States.

At Execaire Aviation, your career path matters.

Our career culture is driven by innovation, teamwork, and a commitment to excellence. We foster growth by offering a variety of learning opportunities tailored to different roles within our organization. Whether it's hands-on experience, mentorship, or role-specific training, our goal is to help you gain confidence and develop your skills where it matters. Not all paths are alike; we are committed to creating an environment where curiosity is encouraged and development is possible.

Diversity and Inclusion

We celebrate diversity and believe in the strength of an inclusive work environment. At Execaire Aviation, we value unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive to create a workplace where everyone feels respected, valued, and encouraged to be their best. Join us in building a team that reflects the richness of aviation.