Manager - Aviation Technical Services

As a leader in private aviation in Canada, Execaire Aviation, with over 70 years of experience, is a leader in the field of aviation solutions. Our fusion of tradition and progress ensures that our private aviation solutions continue to set new standards of excellence for private aviation companies. Our success is built on a team of over 600 dedicated professionals, embodying our values of professionalism and innovation. As a leader in aeronautical solutions and private jet operators, we offer a comprehensive range of services including aircraft management, aircraft maintenance, aircraft charter and aircraft sales, as well as FBO services. At Execaire Aviation, our core values are solid and unwavering. Safety guides all our operations. Excellence is our standard for every task, and innovation is our engine, propelling us toward the future of aviation.

Join us in redefining the values of aviation and unleash your potential in an environment where your aspirations will take flight!

Summary

The Aviation Technical Services Manager is responsible for the strategic leadership, operational supervision, and regulatory compliance of the company's specialized technical services programs across its national and international network. This includes supervising Non-Destructive Testing (NDT) services, support for In-Flight Entertainment and Connectivity (IFEC) systems (Intelsat/Viasat), FedEx line maintenance support operations in Casper, Wyoming, aircraft drinking water sampling programs, and other specialized technical services.

The incumbent ensures that these technical service lines are operated safely, efficiently, and cost-effectively, while maintaining full compliance with Transport Canada, FAA, client, and Original Equipment Manufacturer (OEM) requirements. The position is responsible for harmonizing and standardizing processes across multiple sites, managing technical personnel and subcontractors, developing new service offerings, and supporting business growth.

This role acts as the go-to expert for specialized technical services and works closely with the maintenance operations, quality assurance, continuing airworthiness, maintenance control, procurement, sales teams, and clients to deliver high-quality maintenance support services.

Responsibilities

• Direct all aviation technical services operations across the company's network
• Develop standardized procedures and best practices for specialized maintenance services
• Ensure safe, efficient, and consistent service delivery across all facilities
• Monitor operational performance and resource utilization
• Support the expansion of technical service capabilities to new sites and client markets

• In collaboration with the Director of Maintenance and the sales team, identify opportunities to expand technical service capabilities through:
  • New offerings intended for clients
  • Integration of emerging technologies
  • Partnerships with Original Equipment Manufacturers
  • Obtaining additional certifications
  • Technical training
  • Equipment investments
  • Process improvement
  • Support for strategic growth initiatives

• Promote a proactive safety culture by:
  • Supporting hazard identification
  • Participating in risk assessments
  • Investigating incidents related to technical services
  • Implementing corrective measures
  • Monitoring safety trends
  • Participating in occupational health and safety meetings
  • Supporting change management activities

• Ensure compliance with the following requirements:
  • Canadian Aviation Regulations
  • FAA regulations, when required
  • Approved Maintenance Organization procedures
  • Client maintenance requirements
  • Original Equipment Manufacturer technical documentation
  • Industry standards
  • Certification requirements
  • Regulatory and client audits

• Provide direction and supervision to technical specialists, including:
  • Non-Destructive Testing personnel
  • IFEC technicians
  • Water sampling personnel
  • FedEx line maintenance personnel
  • Contractual technical specialists
• Responsibilities include:
  • Performance management
  • Technical mentoring
  • Workforce planning
  • Succession planning
  • Recruitment
  • Competency management
  • Training supervision
  • Monitoring 6S practices in each department

• Participate in:
  • Development and monitoring of department operating budgets
  • Capital equipment planning
  • Preparation of capital expenditure requests and associated business cases
  • Contract administration
  • Optimization of labor utilization
  • Cost control initiatives
  • Profitability analysis of each technical service line

• Lead initiatives aimed at improving:
  • Operational efficiency
  • Service quality
  • Standardization across all sites
  • Technician productivity
  • Digital processes
  • Client responsiveness
  • Technical capabilities
  • Business growth
  • Lean and continuous improvement initiatives within the department

Requirements

Education

• Aircraft Maintenance Engineer Licence (AME), an asset.
• College or University Diploma in aviation maintenance, engineering, aviation management, or a related field, an asset.

Experience and Requirements

• Minimum of 10 years of experience in aviation maintenance.
• Minimum of 5 years of experience in a supervisory or management role.
• Experience in managing specialized technical services in the aviation field.
• Experience within an Approved Maintenance Organization (AMO) certified by Transport Canada.
• Experience working with FAA regulatory requirements is an asset.
• Experience managing multiple operating sites.
• Experience managing client contracts and supplier relations.
• Excellent oral and written communication skills in French and English.
• Availability for regular travel (approximately 20% to 30% of the time) to company facilities and client sites across Canada and the United States.

At Execaire Aviation, your professional journey matters.

Our career culture is driven by innovation, teamwork, and a commitment to excellence. We foster growth by offering a variety of learning opportunities tailored to different roles within our organization. Whether through hands-on experience, mentoring, or role-specific training, our goal is to help you gain confidence and develop your skills where it matters. Not all career paths are alike; we are committed to creating an environment where curiosity is encouraged and development is possible.

Diversity and Inclusion

私たちは多様性を称賛し、包括的な職場環境の力を信じています。 At Execaire Aviation, we value unique perspectives and backgrounds, recognizing that diversity drives innovation and creativity. We strive to create a workplace where everyone feels respected, valued, and encouraged to give their best. Join us in building a team that reflects the full richness of aviation.