Business Process Management Lead

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

As a Business Process Management Lead, you will play a key role in analyzing, designing, and optimizing end-to-end business processes to drive sustainable improvements in operational performance.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

Process Analysis & Design:

• Analyze, design and optimize the end-to-end business processes.
• Ensure standardization across Global Operations and ensure performance consistency of processes.
• Lead the current-state process analysis and documentation (BPM mapping, waste identification, bottlenecks, root cause analysis).
• Facilitate work sessions to design the future-state process.
• Identify improvement opportunities and challenge the status quo to improve and innovate the process. Ensure alignment with best practices and strategic objectives.

BPM Framework & Governance:

• Lead and coach the process teams in the proper use of the CORE methodologies, standards and tools.
• Promote a CI culture.

Standardize & Performance Management:

• Track the process performance over time
• Standardize across sites/functions
• Drive identify systemic issues and drive corrective actions

What do you need to be successful?

• University degree in Engineering, Management, or a related field.
• Minimum of 7 years of experience in Lean / continuous improvement within a manufacturing and supply chain environment.
• Proficiency in Lean Six Sigma tools (Black Belt certification).
• Experience leading large-scale Lean transformations (multi-site, cross-functional environments).
• Experience improving quality systems (QMS, audits, standardization) is considered an asset.
• Strong analytical skills, with the ability to solve complex problems and drive change management initiatives.
• Influential leadership skills, with the ability to engage and mobilize stakeholders without direct authority.

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

RTX is an aerospace and defense company that provides advanced systems and services to commercial, military and government customers worldwide. It includes three industry-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon. Its 195,000 employees enable the company to operate at the forefront of known science by imagining and delivering solutions that push the boundaries of quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, born in 2020 from the combination of Raytheon Company and United Technologies Corporation's aerospace businesses, is headquartered in Arlington, Virginia.