Business Process Management Lead

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

Why join our team?

As a Business Process Management Lead, you will play a key role in analyzing, designing, and optimizing end-to-end business processes to drive sustainable improvements in operational performance.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

Process Analysis & Design

• Analyze, design and optimize the end-to-end business processes.
• Ensure standardization across Global Operations and ensure performance consistency of processes.
• Lead the current-state process analysis and documentation (BPM mapping, waste identification, bottlenecks, root cause analysis).
• Facilitate work sessions to design the future-state process.
• Identify improvement opportunities and challenge the status quo to improve and innovate the process. Ensure alignment with best practices and strategic objectives.

BPM Framework & Governance

• Lead and coach the process teams in the proper use of the CORE methodologies, standards and tools.
• Promote a CI culture.

Standardize & Performance Management

• Track the process performance over time.
• Standardize practices across sites/functions.
• Identify systemic issues and drive corrective actions.

What do you need to be successful?

• University degree in Engineering, Management, or a related field.
• Minimum of 7 years of experience in Lean / continuous improvement within a manufacturing and supply chain environment.
• Proficiency in Lean Six Sigma tools (Black Belt certification).
• Experience leading large-scale Lean transformations (multi-site, cross-functional environments).
• Experience improving quality systems (QMS, audits, standardization) is considered an asset.
• Strong analytical skills, with the ability to solve complex problems and drive change management initiatives.
• Influential leadership skills, with the ability to engage and mobilize stakeholders without direct authority.

This position is part of a French-speaking work environment; it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may come from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions.
• Group insurance program.
• Opportunities for advancement (career progression).
• Merit or recognition program.
• Health and wellness program, including virtual health care.
• Recreational and sports club.
• Nearby daycares.
• Transportation accessibility or public transit program and free parking.

Working at Pratt & Whitney Canada

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.