Bilingual Human Resources Business Partner

Skyservice Business Aviation is North America's leader in business aviation. Focused on key principles of safety and excellence, we offer comprehensive service support and expertise ranging from aircraft management to aircraft charter, maintenance, and sales at our aeronautical service terminals at airports in Canada and the United States. People and values are inseparable assets that drive our commitment to quality, safety, respect, and efficiency. These key values guide us daily and contribute to our reputation as leaders in aviation services. Skyservice is a team fully dedicated to supporting and developing its personnel. If you want to advance your career and join a team determined to go further and aim higher in business aviation, the Skyservice family of companies is the team you need. Get to know us: https://www.skyservice.com/fr

As a Human Resources Associate, you play a key role in executing HR strategies linked to operational goals that enhance employee engagement and foster a positive culture. This role combines strategic planning with practical application to deliver impactful HR solutions in close partnership with leaders of the assigned client group to provide expert advice on all HR matters and initiatives. This role requires a dynamic individual who combines strategic and critical thinking with a hands-on approach to implement HR strategies, goals, and operational objectives.

Join an entrepreneurial HR team where collaboration and innovation are the drivers of success. Our team knows how to help the company achieve its goals while delivering value to our employees. You will be part of an exciting, fast-growing organization that makes room to create and shape your role and have a tangible impact. We are committed to ensuring continuous improvement and delivering exceptional strategic HR solutions that support the entire enterprise.

SUMMARY OF RESPONSIBILITIES

• Act as a trusted advisor to leaders, providing HR insights and advice to support strategic decisions and operational objectives.
• Collaborate with and support client group leaders and employees on all HR matters.
• Lead key strategic HR initiatives defined in company goals, using strong management skills.
• Drive organizational development by collaborating with leaders to assess and improve structures, roles, and methods, ensuring alignment with corporate objectives and fostering long-term efficiency.
• With expertise, understand business needs and challenges to better develop and deliver solutions resulting in positive outcomes.
• Supervise and collaborate with leaders in annual talent management initiatives, such as performance reviews and succession planning, helping leaders identify high-potential employees and successors for key positions.
• Effectively advise people managers on performance management issues, such as development plans and performance improvement plans.
• Collaborate with people managers on complex employee relations issues and provide guidance on the interpretation and application of all employment legislation and company policies to mitigate potential risks.
• Manage disability cases regarding short- or long-term disability benefits, WCB/CNESST/WSIB.
• Build and maintain strong relationships with executives and employees at all levels to most effectively achieve the goals of human resources plans and strategies.
• Use HR data and analytics to identify trends and generate actionable insights. Prepare presentations using generated data as needed to tell compelling stories.

EDUCATION AND SKILLS

• At least 8 years of progressive human resources experience, including at least 5 years delivering strategic, client-facing HR solutions in an HR Associate role.
• Post-secondary degree in human resources.
• CRHA (Conseiller en ressources humaines agréé) or CHRP/CHRL (Certified Human Resource Professional) designation considered an asset.
• Bilingualism in English and French (spoken and written) is required.
• Proven ability to drive continuous improvement through the implementation of scalable HR solutions aligned with current and future business goals.
• Solid working knowledge of all aspects of human resources practices, policies, and programs.
• Deep understanding of employment legislation, notably the Canada Labour Code, and experience working in a federally regulated environment.
• Experience working in fast-paced, dynamic environments, and ability to quickly adapt to changing priorities and operational needs with a sense of urgency and flexibility.
• Dynamism and ability to work independently with minimal supervision.
• Critical thinking capacity with exceptional problem-solving and solution-implementation skills.
• Solid project and time management abilities, communication skills, and attention to detail.
• Strong interpersonal and relationship-building skills, with proven ability to coach leaders and resolve conflicts, as well as establish credibility and earn trust at all levels of the enterprise.
• Bilingualism - French and English (written and spoken) is desirable.
• Advanced computer skills, with proficiency in the MS Office suite (Outlook, Excel, Word, PowerPoint, etc.).
• Experience with ADP WorkForce Now or Jobvite considered an asset.

Employee Benefits

Here are some of the perks and benefits we offer:

• Hybrid work arrangements
• Employer matching RRSP contributions
• Health, vision, and dental care plans
• Paid vacations
• Paid sick leave and personal days
• Employee referral program
• Continuing education program
• Service awards

Skyservice is an equal opportunity employer and all interested candidates are welcome. If, for any reason, you cannot apply via our career site, please contact a member of our human resources team for special arrangements.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.