At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and relational skills for a pool of approximately 4,000 employees. They drive operational efficiency, measure program impact, manage relationships with partners (internal/external), and act as a change agent to modernize the learner experience.

The main responsibilities are:

Deployment management

• Manage the entire lifecycle of the deployment of leadership training sessions, including mentoring, co-development, diversity, and team-building programs.
• Establish the annual training calendar starting in the third quarter and compose groups during registration campaigns to proactively plan needs.
• Ensure liaison and coordination with focal points of Airbus main sites in the Americas to ensure programs are communicated and deployed consistently.
• Implement regular audit mechanisms to ensure that training delivery quality standards are maintained at an impeccable level.
• Collaborate in piloting new learning solutions within the organization and actively coordinate change adherence actions among teams.

Operational logistics management

• Organize and set up physical locations, catering, required materials, and the room network for all in-person or virtual training.
• Welcome participants to the facilities, ensure safety forms are completed, and send all necessary access instructions in advance.
• Ensure daily classroom presence to validate proper equipment operation and ensure learners lack nothing.
• Keep informational documents up to date on the Google Site and answer daily requests routed to the Leadership University email inbox.
• Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support internal marketing of the service offering.

Partner Relations and Follow-up

• Support internal or external facilitators, trainers, and consultants by supervising their needs in logistics, access management, and billing.
• Conduct feedback sessions and post-mortems with trainers to identify opportunities for continuous improvement and maintain an exceptional level of service.
• Interact closely with the OD advisor and HR partners to provide detailed reports and clear visibility on learning activities.
• Formalize and keep up to date the mapping of deployment processes, including clarifying Roles and Responsibilities (R&R) of stakeholders.

Data analysis and performance

• Develop, distribute, and analyze satisfaction survey results and lead focus groups as needed to measure the overall effectiveness of learning solutions.
• Translate data related to usage and experience into meaningful results to optimize various training management processes.
• Ensure the analysis of performance indicators related to training activities on a quarterly basis.
• Actively participate in the digital transformation of the department by collaborating in the integration of new digital and reporting tools.