Partenaire d’Affaires en Déploiement de Formation

At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and soft skills for a pool of approximately 4,000 employees. They drive operational efficiency, measure program impact, manage relationships with partners (internal/external), and act as a change agent to modernize the learner experience.

The main responsibilities are:

Deployment management

• Manage the entire lifecycle of the deployment of leadership training sessions, including mentoring, co-development, diversity, and team building programs.
• Set up the annual training schedule starting in the third quarter and compose groups during registration campaigns to proactively plan needs.
• Ensure liaison and coordination with focal points of Airbus' main sites in the Americas to ensure programs are communicated and deployed consistently.
• Implement regular audit mechanisms to ensure that training delivery quality standards are maintained at an impeccable level.
• Collaborate in driving new learning solutions within the organization and actively coordinate change adherence actions with teams.

Operational logistics management

• Organize and configure physical locations, catering, required equipment, and room networks for all in-person or virtual training sessions.
• Welcome participants to the facilities, ensure safety forms are completed, and send all necessary access instructions in advance.
• Ensure daily classroom presence to validate proper equipment operation and make sure learners lack nothing.
• Keep informational documents up to date on the Google Site and answer daily requests sent to the Leadership University email inbox.
• Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support internal marketing of the service offering.

Partner relations and follow-up

• Support hosts, facilitators, and internal or external consultants by supervising their logistics, access management, and invoicing needs.
• Conduct feedback sessions and post-mortems with trainers to identify continuous improvement opportunities and maintain an exceptional level of service.
• Interact closely with the OD advisor and HR partners to provide detailed reports and clear visibility into learning activities.
• Formalize and keep up to date the mapping of deployment processes, including clarification of Roles and Responsibilities (R&R) of stakeholders.

Data analysis and performance

• Develop, distribute, and analyze satisfaction survey results and conduct focus groups as needed to measure the overall effectiveness of learning solutions.
• Translate usage and experience data into meaningful results to optimize various training management processes.
• Ensure the analysis of performance indicators related to training activities on a quarterly basis.
• Actively participate in the digital transformation of the department by collaborating in the integration of new digital tools and reporting.