Training Deployment Business Partner

Gestal Amérique du Nord, is a partner of choice for companies in the aerospace, shipbuilding, and energy sectors. We offer a full range of services, from design to execution, including maintenance. Our experts support our clients in optimizing their production processes, ensuring compliance with the most rigorous standards, and improving their overall performance.

Our values: Quality is everyone's business, and our commitment to continuous improvement transforms errors into opportunities for excellence. We foster a respectful and benevolent work environment where employees thrive. If you are ready to take on challenges and foster innovation, join us!

Job Description

At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and relational skills for a pool of approximately 4,000 employees. He/she drives operational efficiency, measures the impact of programs, animates the relationship with partners (internal/external), and acts as a change agent to modernize the learner experience.

The main responsibilities are:

Deployment management

• Manage the entire deployment lifecycle of leadership training sessions, including mentoring, co-development, diversity, and team-building programs.

• Set up the annual training calendar from the third quarter and compose groups during registration campaigns to proactively plan needs.

• Liaise and coordinate with focal points at key Airbus sites in the Americas to ensure programs are communicated and deployed consistently.

• Implement regular audit mechanisms to ensure that the quality standards of training delivery are maintained at an impeccable level.

• Collaborate on the deployment of new learning solutions within the organization and actively coordinate change adherence actions with teams.

Operational logistics management

• Organize and configure physical locations, catering, required equipment, and room network for all in-person or virtual training sessions.

• Welcome participants to the facilities, ensure completion of safety forms, and send all necessary access information in advance.

• Ensure a daily presence in the room to validate proper equipment functioning and ensure learners lack nothing.

• Keep informational documents on the Google Site up-to-date and respond to daily requests sent to the Leadership University email inbox.

• Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support internal marketing of the service offering.

Partner Relations and Follow-up

• Support facilitators, trainers, and internal or external consultants by managing their needs in logistics, access management, and invoicing.

• Conduct feedback sessions and post-mortems with trainers to identify opportunities for continuous improvement and maintain an excellent level of service.

• Interact closely with the OD advisor and HR partners to provide them with detailed reports and clear visibility into learning activities.

• Formalize and keep up-to-date the mapping of deployment processes, including clarifying the Roles and Responsibilities (R&R) of stakeholders.

Data analysis and performance

• Develop, disseminate, and analyze the results of satisfaction surveys and conduct focus groups as needed to measure the overall effectiveness of learning solutions.

• Translate usage and experience data into meaningful results to optimize various training management processes.

• Ensure the analysis of performance indicators related to training activities on a quarterly basis.

• Actively participate in the department's digital transformation by collaborating on the integration of new digital and reporting tools.

Requirements

• Possess a bachelor's degree in human resources, administration, project management, or any other equivalent university education.

• Hold 1 to 3 years of experience in training coordination, customer service, or a related role within a talent management or training team.

• Demonstrate excellent interpersonal skills, fluid oral and written communication, and a high level of attention to detail.

• Show great autonomy, a collaborative team spirit, and a proactive attitude towards organizational challenges, including anticipating and mitigating risks.

• Display a strong adaptability and ease in evolving constructively in a dynamic and constantly changing environment.

• Master both French and English perfectly, written and spoken, to collaborate daily with international stakeholders.

• Be particularly comfortable with Google Suite tools and demonstrate agility or a strong interest in using learning management systems (LMS).