At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and relational skills for a pool of approximately 4,000 employees. He/she drives operational efficiency, measures program impact, leads relationships with partners (internal/external), and acts as a change agent to modernize the learner experience.
The main responsibilities are:
Deployment Management
- Manage the entire lifecycle of the deployment of leadership training sessions, including mentoring, co-development, diversity, and team-building programs.
- Set up the annual training schedule starting in the third quarter and compose groups during registration campaigns to proactively plan needs.
- Ensure liaison and coordination with focal points of Airbus's main sites in the Americas to ensure programs are communicated and deployed consistently.
- Implement regular audit mechanisms to ensure training delivery quality standards are maintained at an impeccable level.
- Collaborate in driving new learning solutions within the organization and actively coordinate change adherence actions with teams.
Operational Logistics Management
- Organize and configure physical locations, catering, required equipment, and the room network for all in-person or virtual training.
- Welcome participants to the facilities, ensure safety forms are completed, and send all necessary access instructions in advance.
- Ensure a daily presence in the room to validate proper equipment operation and ensure learners lack nothing.
- Keep informational documents on the Google Site up to date and respond to daily requests sent to the Leadership University email inbox.
- Independently prepare presentation materials, data charts, newsletters, and training catalogs to support the internal marketing of the service offering.
Partner Relations and Follow-up
- Accompany internal or external facilitators, trainers, and consultants by supervising their logistics, access management, and invoicing needs.
- Conduct feedback sessions and post-mortems with trainers to identify continuous improvement opportunities and maintain an exceptional level of service.
- Interact closely with the OD advisor and HR partners to provide detailed reports and clear visibility into learning activities.
- Formalize and keep up to date the mapping of deployment processes, including clarifying the Roles and Responsibilities (R&R) of stakeholders.
Data Analysis and Performance
- Develop, distribute, and analyze satisfaction survey results and conduct focus groups as needed to measure the overall effectiveness of learning solutions.
- Translate usage and experience data into meaningful results to optimize various training management processes.
- Ensure the analysis of performance indicators related to training activities on a quarterly basis.
- Actively participate in the digital transformation of the department by collaborating on the integration of new digital and reporting tools.
Details
- City
- Mirabel Southwest, Québec
Need help?
- support@aerowork.ca
- Phone
- 1-450-403-4300