At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and relational skills for a pool of approximately 4,000 employees. They drive operational efficiency, measure program impact, manage relationships with partners (internal/external), and act as a change agent to modernize the learner experience.
The main responsibilities are:
Deployment management
- Manage the entire lifecycle for deploying leadership training sessions, including mentoring, co-development, diversity, and team-building programs.
- Establish the annual training calendar by the third quarter and form groups during registration campaigns to proactively plan needs.
- Ensure liaison and coordination with focal points of Airbus's main sites in the Americas to guarantee that programs are communicated and deployed consistently.
- Implement regular audit mechanisms to ensure that the quality standards of training delivery are maintained at an impeccable level.
- Collaborate in driving new learning solutions within the organization and actively coordinate change adherence actions among teams.
Operational logistics management
- Organize and configure physical locations, catering, required equipment, and the room network for all in-person or virtual training sessions.
- Welcome participants to the facilities, ensure the completion of safety forms, and send all necessary access instructions in advance.
- Ensure a daily room presence to validate the proper functioning of equipment and ensure learners lack nothing.
- Keep informational documents up to date on the Google Site and respond to daily requests sent to the Leadership University email inbox.
- Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support the internal marketing of the service offering.
Partner relations and follow-up
- Support internal or external facilitators, trainers, and consultants by supervising their needs in logistics, access management, and invoicing.
- Conduct feedback sessions and post-mortems with trainers to identify continuous improvement opportunities and maintain an excellence level of service.
- Interact closely with the OD advisor and HR partners to provide them with detailed reports and clear visibility on learning activities.
- Formalize and keep up to date the mapping of deployment processes, including the clarification of Roles and Responsibilities (R&R) of stakeholders.
Data analysis and performance
- Develop, distribute, and analyze the results of satisfaction surveys and lead focus groups as needed to measure the overall effectiveness of learning solutions.
- Translate data related to usage and experience into meaningful results to optimize various training management processes.
- Ensure the analysis of performance indicators related to training activities on a quarterly basis.
- Actively participate in the digital transformation of the department by collaborating on the integration of new digital and reporting tools.
Details
- City
- Mirabel Southwest, QC
Need help?
- support@aerowork.ca
- Phone
- 1-450-403-4300