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Gestal

Training Deployment Business Partner

Gestal

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At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and relational skills for a pool of approximately 4,000 employees. They drive operational efficiency, measure program impact, manage relationships with partners (internal/external), and act as a change agent to modernize the learner experience.

The main responsibilities are:

Deployment management

  • Manage the entire lifecycle for deploying leadership training sessions, including mentoring, co-development, diversity, and team-building programs.
  • Establish the annual training calendar by the third quarter and form groups during registration campaigns to proactively plan needs.
  • Ensure liaison and coordination with focal points of Airbus's main sites in the Americas to guarantee that programs are communicated and deployed consistently.
  • Implement regular audit mechanisms to ensure that the quality standards of training delivery are maintained at an impeccable level.
  • Collaborate in driving new learning solutions within the organization and actively coordinate change adherence actions among teams.

Operational logistics management

  • Organize and configure physical locations, catering, required equipment, and the room network for all in-person or virtual training sessions.
  • Welcome participants to the facilities, ensure the completion of safety forms, and send all necessary access instructions in advance.
  • Ensure a daily room presence to validate the proper functioning of equipment and ensure learners lack nothing.
  • Keep informational documents up to date on the Google Site and respond to daily requests sent to the Leadership University email inbox.
  • Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support the internal marketing of the service offering.

Partner relations and follow-up

  • Support internal or external facilitators, trainers, and consultants by supervising their needs in logistics, access management, and invoicing.
  • Conduct feedback sessions and post-mortems with trainers to identify continuous improvement opportunities and maintain an excellence level of service.
  • Interact closely with the OD advisor and HR partners to provide them with detailed reports and clear visibility on learning activities.
  • Formalize and keep up to date the mapping of deployment processes, including the clarification of Roles and Responsibilities (R&R) of stakeholders.

Data analysis and performance

  • Develop, distribute, and analyze the results of satisfaction surveys and lead focus groups as needed to measure the overall effectiveness of learning solutions.
  • Translate data related to usage and experience into meaningful results to optimize various training management processes.
  • Ensure the analysis of performance indicators related to training activities on a quarterly basis.
  • Actively participate in the digital transformation of the department by collaborating on the integration of new digital and reporting tools.

Details

City
Mirabel Southwest, QC

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