Line Service Representative

Job Summary

Reporting to the Manager, FBO with daily oversight from the Supervisor, Line Services; the Line Service Representative is responsible for the fuelling and towing of aircraft.

Duties & Responsibilities

• Marshaling of aircraft
• Re-fuelling of aircraft
• Receiving fuel deliveries
• Reloading refueling vehicles with aircraft fuel
• Perform daily quality assurance tests on fuel and report any discrepancies or any incidents to the Manager, FBO and/or the Supervisor, Line Services
• Baggage handling
• Lavatory servicing
• Towing of aircraft
• Hangar upkeep and maintenance
• Apron upkeep and maintenance
• Actively participate in Porter FBO's Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
• Other duties as assigned

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization's standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Must have a valid G license with a clean driving abstract
• Ability to obtain necessary security clearances
• Work rotating shifts including days, afternoons, evenings, overnights, weekends, and holidays
• Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis
• Ability to make decisions and meet deadlines while handling multiple responsibilities
• Applicant will be required to successfully complete training program

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)