Flight Follower

Starlink Aviation is looking for a Flight Follower for our international operation under private (CAR 604) and commercial (CAR 703-704) legislation. You will play an essential role in the efficiency of our operations. You will work closely with pilots, flight coordinators, the operations control center, and maintenance departments to coordinate and manage various aspects of flight operations.

Your role

Reporting to the Deputy Director of Operations, your role will consist of performing the technical tasks of a flight follower while being at the heart of customer service activity. Working alongside flight coordination, pilots, maintenance services, and others, you will be an important planner and logistical support to bring flights safely to their destination.

Your role as an ambassador will ensure that for private flights, you will follow all preparatory steps before, during, and after flights, with the objective of obtaining the complete satisfaction of pilots and owner-clients. For commercial flights and air ambulance missions, you will oversee planning, flight following, and post-flight administrative procedures. For more technical details, please consult the Transport Canada Manuel TP12513 - Flight Dispatcher - Study and Reference Guide.

Requirements

Your skills

To join the team, you must meet certain basic requirements:

• Canadian citizenship or permanent resident status;
• Eligible to obtain a Restricted Area Identity Card (RAIC);
• Bilingual (spoken French and English);
• Reason: Contact with a language other than French from an international clientele.
• Experience as a flight follower or flight dispatcher (asset);
• Experience in international and/or Medevac flight planning (asset);
• Proficiency in the Microsoft Office suite;
• Diploma of Vocational Studies in flight dispatch (asset);
• Passing the Transport Canada FDOPS and FDMET exams leading to obtaining a flight dispatcher certification (asset);
• Knowledge of FOS software (asset);
• College and/or university level education (asset).

Your aptitudes

• Excellent interpersonal skills, ability to work alone or in a team;
• Ability to work with tight deadlines;
• Demonstrate leadership and initiative;
• Excellent communication skills;
• Be responsible, rigorous, and conscientious.

Conditions

• 24 hours a day, 7 days a week operation, uninterrupted and random work schedule, on-site and teleworking.

Benefits

Our offer

• Experienced and dynamic team!
• Competitive salary;
• Flexible schedule;
• Free parking;
• RRSP;
• 3 weeks of vacation after the first year of service;
• 5 personal days;
• Complete range of social benefits:

Collective insurance including:

• Employee & Family Assistance Program
• Postal Pharmacy
• Life, short and long-term disability, dental and prescription insurance