Data and Artificial Intelligence Product Owner

Belonging to Air Canada is about belonging to a Canadian symbol, Air Canada recently voted best airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transport.

Are you passionate about data products that deliver value to the business and customers? If so, you might be the Data Product Owner we are looking for!

Reporting to the Manager, Data Product Management, the Product Owner plays a key role in managing data assets for all Air Canada Products, specifically within the Loyalty, Marketing, and eCommerce data domains.

As a Data and Artificial Intelligence Product Owner, you will act as the liaison between stakeholders and data delivery teams. You will ensure that data products meet the needs and expectations of end-users, as well as the strategic goals of the company. You will work in an Agile environment, meaning frequent feedback and iterations, and you will use the latest tools and technologies to create scalable, reliable, and user-friendly data products.

Responsibilities

Facilitate and participate in Agile sessions to assess and capture stakeholder needs

• Conduct requirements elicitation.
• Play an active role in working workshops on requirements definition.
• Guide the creation of mapping documents that cover business rules and ensure data quality and accuracy.

Serve as a liaison between users/stakeholders and the data delivery team

• Maximize the value delivered by the team by ensuring the product backlog is aligned with business requirements and the product manager's vision.
• Write, present, and prepare user stories with the delivery team.
• Coordinate with the development team to ensure stories are developed.
• Provide daily support for clarifying requirements and business rules (primary point of contact for the delivery team regarding requirements and prioritization).
• Facilitate, coordinate, and execute acceptance tests.
• Play a leading role in various SCRUM ceremonies.

Qualifications

• Bachelor's degree and three to five years of experience as a business analyst or Product Owner, including practical experience managing all stages of a product lifecycle (master's degree preferred).
• Knowledge of business intelligence and analytics concepts and data warehouse platforms.
• Problem-solving, strategic thinking, results orientation, and attention to detail.
• High adaptability and strong critical thinking skills.
• Knowledge of data analysis and analytics tools and delivery technologies:
  • SQL (mandatory)
  • Jira or Confluence (an asset);
  • Snowflake (optional);
  • Databricks (optional).
• Best practices in User Acceptance Testing (UAT).
• Agile methodology experience (CSM/PSM certification or CPO/PSPO certification an asset).
• Strong communication and listening skills.
• Show punctuality and reliability to support the team's overall success in a fast-paced environment.

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

Equal skills being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding work environment that showcases the unique contribution of our employees to our company's success.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and serve.

Air Canada thanks all candidates for their interest, but only those selected for an interview will be contacted.