Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where people from many backgrounds share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make tomorrow possible.

For decades, Ottawa has been a global technology leader. The Thales Ottawa office is a major supplier and long-term partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Regulatory Compliance Requirements

Requires direct or indirect access to hardware, software, technology or technical data controlled under the Canadian Export Control List, the ITAR or the EAR.
Requires a positive Controlled Goods assessment as personnel will have direct access to hardware, software, technology or technical data controlled under the Canadian Controlled Goods Program.
Required to obtain and maintain a Security Clearance at the NATO Secret Level.

Position Summary

The Receptionist will provide a range of administrative services for events in a large collaboration space, including catering coordination, boardroom scheduling and visitor management. The role interfaces with various levels across the organization and with external customers and requires excellent communication skills.

The Receptionist will also provide reception coverage: greet visitors, configure and distribute security badges, and ensure employees and visitors enter the building in accordance with security requirements.

Key Areas of Responsibility

Greet visitors, confirm valid photo identification, sign the visitor log, distribute appropriate security badges, and announce visitors to the host individual or department.
Coordinate, track, validate and monitor visitor access through the Visit Management System.
Distribute incoming mail.
Follow company policies and maintain electronic filing systems including logging, retention and disposal.
Work with internal and external tools such as JIRA and SharePoint to manage activities.
Work closely with the Security Team to ensure the highest standard of security compliance.
Support on-site events, meetings, training and team-building by booking meeting spaces, coordinating catering orders, facilitating payment and tracking details.
Manage competing priorities while supporting several initiatives.

Minimum Qualifications

Prior customer service experience and/or experience in a similar role.
Strong organizational skills and ability to balance multiple priorities.
Attention to detail.
Interest in working in a fast-paced environment with opportunities for growth.
Ability to work independently.
Strong communication and interpersonal skills.

Preferred Qualifications

Bilingual English and French.

Special Position Requirements

Schedule: 8 AM–5 PM, Monday through Friday.

Compensation

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is Total Target Cash (TTC) $40,000 - $45,000 CAD Annual.

This range is provided as a general market reference. Placement within the range depends on factors such as the employee's career history, competencies, skills and performance, annual salary budget, customer program requirements, and internal equity. Thales may offer additional benefits or compensation depending on circumstances not related to an applicant's protected status.

Recruitment Process

We use artificial intelligence-enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the job requirements. All hiring decisions, including candidate evaluation, selection and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Benefits

Company-paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and well-being program.
Retirement savings plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
Company-paid holidays, vacation days, and paid sick leave.
Voluntary Life, AD&D, Critical Illness and Long-Term Disability plans.
Employee discounts on home, auto and gym membership.

Thales is an equal opportunity employer valuing diversity and inclusivity. Thales provides accommodations during the interview process; applicants requiring accommodation are asked to advise upon invitation for an interview. Accommodation information will be treated as confidential and used only to provide an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access.

Receptionist