Technical Writer - Configuration Management

Job Description

Do you have experience with mechanical systems, have you worked in the aerospace industry and want to grow and develop new skills? This position is for you!

The A220 commercial aircraft program is seeking a Technical Writer to join our technical publications team based in Mirabel (Québec, Canada).

You will be part of the Systems team responsible for reviewing aircraft maintenance publications (Aircraft Maintenance Publication - AMP).

As a Technical Writer, your role will be to review engineering documentation, perform impact analyses, review revised tasks for approval, and incorporate changes.

Responsibilities

• Analyze technical documents such as modification summaries (Modsums), technical drawings, service bulletins, etc., to determine their potential impact on various maintenance publications.
• Prioritize modification summaries based on aircraft delivery schedules.
• Create/delegate work orders in technical data tools.
• Prepare source data for the monthly prioritization of supplier modification summaries.
• Use Tech Data tools to extract data and track/harmonize their status to support department activities.
• Support suppliers and internal customers, analyze requests and respond to customer issues originating from those requests.
• Identify and implement process and product improvements in line with the strategic plan.
• Identify, assess, and support the definition of action plans and schedules to minimize risks to the completion of publications according to program requirements.

Requirements

• College diploma (DEC) in aerospace or an equivalent field, or a minimum of five (5) years of relevant experience in technical publications.
• Good understanding of change factors and aircraft configuration management.
• Strong IT skills and the ability to read and interpret technical documentation, including technical drawings.
• Familiarity with processes and technologies related to technical publications.
• Excellent knowledge of ATA 2200 and S1000D specifications (asset).
• Good knowledge of SGML and XML authoring languages (asset).
• Proficiency with Google Suite (Docs, Sheets, Slides) and SAP, and agility to learn and adopt new technological tools.
• Experience in customer service and technical support (asset).
• Good judgment, leadership and a strong team spirit.
• Customer-oriented.
• Excellent communication skills, both oral and written (French and English).