Technical Writer - Configuration Management

You have technical experience on aircraft structures, have already worked as a structure assembler or methods agent and want to evolve and develop new skills? This position is for you!

We are looking for a Technical Writer - Configuration Management to join our Technical Publications team based in Mirabel (Quebec, Canada).

Your challenges :

• Analyze technical documents such as modification summaries (Modsums), technical drawings, service bulletins, etc. in order to determine their potential impact on various maintenance publications;

• Determine the priority of modification summaries based on the aircraft delivery schedule;

• Create/delegate work orders in technical data tools;

• Prepare source data for the monthly prioritization of supplier modification summaries;

• Use Tech Data tools to extract data and track/harmonize their status to support department activities;

• Provide support to suppliers and internal customers, analyze requests and respond to issues encountered by customers originating these requests;

• Identify and implement processes and product improvements in accordance with the strategic plan;

• Identify, evaluate and support the definition of action plans and schedules to minimize risks to the completion of publications according to program requirements.

Your profile :

• You hold a college diploma (DEC) in aerospace or a related field or a minimum of five (5) years of relevant experience in the field of technical publications;

• You possess a good understanding of change drivers and aircraft configuration management;

• You demonstrate strong IT skills as well as an ability to read and interpret technical documentation, including technical drawings;

• You master the processes and technologies related to technical publications;

• You have excellent knowledge of ATA 2200 and S1000D specifications (an asset);

• You have good knowledge of SGML and XML writing languages (an asset);

• You master the Google suite (Docs, Sheets, Slides) as well as SAP and show agility in learning and adopting new technological tools;

• Experience in customer service and technical support (an asset);

• You demonstrate good judgment, leadership and a strong team spirit;

• You are customer-oriented;

• You possess excellent communication skills, both oral and written (French and English).