Description

SKYSERVICE BUSINESS AVIATION

Skyservice is a North American leader in business aviation. Established on the key principles of safety and service excellence, we offer a complete service experience, from aircraft management and charter to maintenance and aircraft sales from our FBOs across Canada to Western US. People and values are inseparable assets that drive our commitment to quality, safety, respect, and efficiency. These core values guide us daily and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing its employees. If you want to optimize your career, expand your horizons and experience, Skyservice is the ideal team for you.

Get to know us: https://www.skyservice.com/frA bright future for you at Skyservice: At Skyservice, we continue to grow and provide high-quality service to our customers, expanding our footprint and name in America. We are driven by excellence and are fully dedicated to supporting and developing our teams!

SUMMARY OF RESPONSIBILITIES:

• Provide advice and recommendations on the implementation of sales strategies;
• Develop competitive strategies that demonstrate the added value of avionics products in customer processes.
• Receive customer requirements from the sales team and act as a maintenance/avionics expert;
• Gather accurate and complete information necessary for preparing quotes according to authorized internal or external maintenance programs and the requirements of company policy and procedures and regulations;
• Ensure that service level agreement objectives are met;
• Review final versions of quotes with the Sales team – fill in information gaps, if any;
• Collaborate in the maintenance planning process to convert the quote into a work program or work order for execution, following contract approval;
• Participate in account reviews and planning to increase revenue flow from existing accounts;
• Track time spent on sales support activities;
• Other duties as assigned by immediate supervisor.

EDUCATION AND SKILLS:

• Post-secondary certificate or diploma in aviation or a related field;
• At least 10 years of experience in the aviation industry;
• Strong knowledge of maintenance planning and forecasting, including at least 4 years of practical experience, and good knowledge of aircraft maintenance programs, maintenance manuals, and service bulletins;
• Aircraft Maintenance Engineer (AME) E license preferred, considered an asset;
• Advanced user of Microsoft Office products, including effective use of Excel to organize and present data;
• Strong time management skills and ability to balance multiple priorities in a dynamic team environment;
• Attention to detail, focused on improving methods;
• Good teamwork skills and self-assessment to ensure accuracy of work;
• Excellent oral and written communication skills.

Benefits: Here are some of the extras and benefits we offer:

• Relocation allowance
• Employee assistance program
• Employer matching RRSP contributions
• Health, vision, and dental care plans
• Paid vacation
• Paid sick leave and personal days
• Employee referral program
• Service award program

Skyservice is an equal opportunity employer and accepts applications from all interested individuals. If, for any reason, you are unable to submit your application through our career site, please contact a member of our Human Resources team to make special arrangements.