Charter Aircraft Sales Representative 1

Reporting to the Director of Sales, the Charter Aircraft Sales Representative will interact with new and existing clients to provide third-party charters for Execaire and Image Air fleet aircraft, as well as sub-charters for clients when fleet aircraft are not available. The Charter Sales Representative must have a strong commercial demeanor and be able to convert travel requests into revenue-generating flights and act as a results-oriented solution provider.

Responsibilities

• Comply with company procedures and policies
• Analyze customer needs and match them to aircraft capabilities, consulting Operations as necessary. Work with the team to find an optimal solution for customers and Execaire.
• Prepare and participate in trade shows, exhibitions, conferences, meetings, and other promotional opportunities at the local, regional, or national level. Gather market intelligence to maintain competitiveness.
• Maintain a record of prospects, customer contacts, wins, and losses in the database
• Prepare and submit quotes to customers
• Organize charter flights, including schedules, passenger names, ground transportation and catering requests, client preferences, etc. Find sub-charters when fleet aircraft are not available
• Follow up on ongoing charter flights
• Resolve issues and provide ongoing support
• Conduct customer satisfaction surveys
• Promote sales to existing clients to pursue future opportunities and establish new client relationships to increase the client base.
• Keep quote statistics up to date
• Review and approve post-flight billing for accounting
• Publish monthly/quarterly customer reports and maintain active scorecards
• Update aircraft information for marketing initiatives
• Update information on sub-charter companies (fleet, hourly rate, insurance, operating certificates, etc.)
• Work on special projects as needed
• Achieve and exceed annual sales targets
• Perform other duties assigned by the Director of Sales

Requirements

• College or university degree in a relevant field
• Experience in the aviation field
• 3+ years of experience in a similar role
• Good knowledge of the MS Office suite
• Autonomous - demonstrates initiative and motivation
• Excellent organizational and communication skills
• English is required for this position, as the incumbent will need to negotiate with clients at both the national and international levels
• Excellent customer service skills
• Ability to think/work creatively and independently