Group Revenue Management Manager

Company Description

Be part of the trip!

Our mission is to be our customers' and team's favorite airline.

Open-mindedness, care for others, intelligence at work, and above all, a good dose of fun allow us to accomplish great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism. We have also won the title of World's Best Leisure Airline several times. And this is just the beginning.

Want to join us? From day one, you'll enjoy travel privileges to discover the world. You'll also have the opportunity to work in modern and inspiring workspaces.

Job Description

In collaboration with the Director, Revenue Management Planning, the incumbent is responsible for the revenue performance of the groups segment. They direct the development and implementation of pricing and inventory management strategies to balance group and individual demand, maximize network revenues, and ensure optimal contribution. They mobilize a team of analysts and work closely with several partners to improve profitability, forecast accuracy, and business decision-making.

Responsibilities:

Team Leadership:

• Coach, mobilize, and develop a team of group revenue management analysts.
• Translate the strategy established by management into concrete actions and ensure their execution.
• Ensure the achievement of revenue, contribution, conversion, materialization, and forecast accuracy objectives.
• Provide coaching, feedback, and development opportunities to strengthen the team's analytical, commercial, and decision-making capabilities.
• Manage performance, workload, and resource allocation, particularly during peak periods.
• Foster a culture of accountability, collaboration, continuous improvement, and constructive challenge.

Group Revenue Strategy and Optimization:

• Develop and implement pricing, inventory allocation, and group acceptance strategies according to markets, seasons, and departure dates.
• Balance group and individual demand to maximize revenue and contribution while preserving the necessary capacity to meet future high-value demand.
• Evaluate complex or strategic business opportunities using contribution analysis, demand forecasting, and network impact assessments.
• Define and maintain analytical guidelines governing the evaluation of group requests.
• Monitor group segment performance, identify variances, and ensure the rapid implementation of required corrective actions.
• Lead seasonal planning and forecasting activities, then present results, risks, and recommendations to management.

Cross-Team Coordination and Commercial Alignment:

• Ensure the alignment of sales teams and other commercial partners on group revenue management strategies, priorities, and decision criteria.
• Collaborate closely with pricing, network planning, marketing, and technology teams to optimize group segment performance.
• Evaluate and constructively challenge commercial requests based on their impact on revenue, contribution, and the network.
• Keep group sales conditions and decision guidelines up to date in partnership with sales teams.
• Monitor market trends, competitor movements, and evolving booking habits to support decision-making.
• Identify and drive improvements to quoting, booking, and group management processes.

Tools, Systems, and Continuous Improvement:

• Act as the functional expert for the GPS system as well as group revenue management tools and processes.
• Validate and calibrate system parameters to ensure consistency of implemented strategies.
• Define business needs, prioritize enhancements, and coordinate user acceptance testing.
• Implement controls to ensure data quality, system performance, and the relevance of automated recommendations.
• Identify and implement opportunities to automate analysis, quoting, and reporting activities.
• Foster the adoption of new tools, working methods, and innovative practices within the team.

Qualifications

• University degree in business administration, economics, mathematics, engineering, or a related discipline.

• Minimum of five (5) years of experience in revenue management, pricing, business analytics, or a related analytical field. Experience managing employees, projects, or cross-functional initiatives.

• Experience in the aviation, travel, hospitality, or transportation sectors is an asset. Experience in group revenue management, group sales, pricing, or inventory optimization is considered a strong asset.

• Solid understanding of revenue management, pricing, forecasting, and inventory optimization principles. Ability to work with large volumes of data and translate analytical results into clear and relevant business recommendations.

• Proficiency in business intelligence and data visualization tools, particularly Power BI. Knowledge of analysis or data processing languages such as SQL, Python, or R is an asset.

• Experience with airline revenue management systems, such as PROS, as well as group quoting or inventory management systems, is an asset. Experience in business requirements definition, user acceptance testing, and system or process improvements implementation.

• Strong leadership, mobilization, and talent development skills. Excellent business judgment, ability to influence decisions, foster alignment between teams, and constructively challenge assumptions.

• Excellent communication and presentation skills. Ability to make informed decisions in a complex or evolving environment, prioritize effectively, and promote a culture of innovation and continuous improvement.

• Excellent command of Excel, particularly for modeling and scenario analysis. Ability to integrate and promote the responsible use of artificial intelligence and automation tools, such as Copilot.

• Excellent command of MS Office tools (Word, Excel, Outlook, Teams) and demonstrated ease with collaborative digital tools and AI (e.g., Copilot).

• Ability to learn quickly and adapt to new technologies.

• Oral and written fluency in French and English *.

A good command of French is required for positions in Quebec. The incumbent will be required to communicate frequently in English, both orally and in writing, with colleagues, clients, or other stakeholders, both in Quebec and internationally.

Additional Information

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Employment Equity

Transat is committed to fostering an inclusive and respectful environment where equity prevails. We strive to build a workforce that reflects the diversity of our customers and the communities in which we travel. We therefore encourage women, visible minorities, ethnic minorities, Indigenous peoples, and persons with disabilities to apply. Transat will accommodate persons with disabilities throughout the selection and hiring process. If you require accommodation measures, please contact us so that we can work together to meet your needs appropriately.