MRO Performance Optimization Manager

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team

As an MRO Performance Optimization Manager, you play a key role in optimizing the cost and performance of engine maintenance, repair, and overhaul (MRO) activities. You manage cost and scope execution across assigned engine events, ensuring alignment with technical requirements, customer expectations, and commercial objectives.

Acting as a central interface between shop operations, engineering, finance, supply chain, and customer teams, you translate technical realities into informed operational and business decisions. You drive execution through proactive communication, timely escalation, and strong cross-functional alignment, while supporting Customer Managers with the insights needed to manage both customer relationships and financial performance.

This role is part of a newly established team supporting a broader organizational transformation. We are seeking experienced aviation professionals who bring strategic thinking, operational expertise, and a passion for modernizing how we deliver value to our customers. This is an opportunity to influence strategy, shape new ways of working, and help build the future of Pratt & Whitney Canada.

Transformational Mandate

• Partner with cross-functional stakeholders to improve workflows, decision-making, reporting, and operational performance, shaping the future-state of the organization.
• Identify opportunities to enhance systems, data utilization, and business processes to strengthen cost visibility and operational efficiency.
• Contribute to the development of scalable standards, best practices, and continuous improvement initiatives across the organization.

This is a full-time position from Monday to Friday with flexible hours, based in Longueuil, and performed exclusively on-site.

What your day to day will look like:

• Lead cost and work scope execution for assigned engine MRO events, making informed operational and commercial decisions to balance technical requirements, customer commitments, turnaround targets, and financial performance.
• Serve as the primary integrator between shop operations, engineering, supply chain, finance, and Customer Managers, driving alignment, accountability, and timely resolution of complex operational issues.
• Proactively identify operational, technical, and financial risks across the MRO lifecycle, driving escalations, mitigation strategies, and recovery plans to maximize business and customer outcomes.
• Drive cost and performance optimization by critically assessing repair strategies, challenging estimates and invoices, validating data integrity, and ensuring alignment with contractual and operational objectives.
• Influence strategic and operational decision-making through data-driven insights, trend analysis, and performance reporting, enabling proactive management of cost drivers and continuous improvement opportunities.
• Establish strong governance and communication practices with internal and external stakeholders, ensuring transparency, alignment, and executive-level visibility on critical shop visit performance topics.
• Champion a culture of accountability, operational excellence, and continuous improvement by capturing lessons learned, standardizing best practices, and influencing organizational change initiatives.
• Operate with a high degree of autonomy and decision-making authority within assigned portfolios, providing leadership and direction in complex, fast-paced, and ambiguous operational environments.

What do you need to be successful?

Qualifications You Must Have

• Technical Diploma in Aerospace; AME license; or University degree in Engineering or Sciences.
• Minimum 7 years of experience with engine maintenance and repair.
• Experience working within an MRO operations environment

Qualifications We Prefer

• Strong communication skills and skilled at building trusting relationships
• Understanding of technical documentation, engine performance and maintenance documentation and overall engine repair and overhaul process.
• Strong analytical capability and ability to interpret cost or performance data to guide technical and commercial decisions.
• Critical thinking and curious mindset to identify risks and opportunities
• Collaborates well working with various stakeholders and demonstrated ability to influence cross-functional teams in a complex, fast-paced environment without formal authority.
• Familiarity with MRO financial principles (cost drivers, margin analysis, billing processes) is an asset.

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

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