In-Service Engineering (ISE) Specialist Systems

Purpose of the Position

Provide technical support and drive aircraft recovery action plans. Champion aircraft reliability as well as identify safety, efficiency and cost improvement opportunities. Support these recommendations with statistical analysis.

Key deliverables

• Manage aircraft reliability and daily aircraft out-of-service events.
• Actively participate in troubleshooting activities to return aircraft to service in a safe, cost-effective, and timely fashion.
• Develop reporting functions to support oversight of aircraft recovery measures.
• Produce reliability reports to highlight challenges, obstacles and efforts undertaken as part of continuous improvement initiatives (for example, improvement or implementation of best practices).
• Conduct alert analyses to identify aircraft components, flight operations and/or ground operations that exceed thresholds established in aircraft maintenance manuals.
• Provide ad-hoc reports, upon request from internal departments (Finance, Fleet Management, etc.) to substantiate direct aircraft maintenance costs and assess maintainability.
• Participate in OEM and vendor working groups, as well as industry task forces to further enhance aircraft reliability and performance.
• Manage the effectiveness of aircraft programs by evaluating task frequency against aircraft out-of-service events and/or component failure rates.
• Ensure data integrity by verifying the consistency and accuracy of operational summary reports and component monitoring systems.
• Contribute to continuous improvement initiatives by participating in Six Sigma projects and providing data to support optimization efforts.

Required qualifications

• Graduate of an accredited Transport Canada approved Aircraft Maintenance Engineer program is required.
• Aircraft Maintenance Engineer (AME), Category "M" license is required.
• Type endorsement training on Jazz-operated CRJ900, DHC-8-400 and/or E175 aircraft is required.
• Transport Canada endorsement on CRJ900, DHC-8-400 and/or E175 is required.
• At least 2 years' experience as a licensed Aircraft Maintenance Engineer (AME), with an endorsement on Jazz Aviation fleet types.
• Proficiency in Microsoft suite of products, specifically Excel, Word, and Outlook.
• Excellent statistical analysis and reporting skills.
• Excellent communication skills and fluency in English.
• Available to work extended hours and weekends as needed.

Preferred qualifications

• Safety Management System training.
• Six Sigma Green Belt training.

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and disability coverage.