IT Support Specialist

About the role

This role would be primarily responsible for the following:

• IT support
• Provide desktop user support to service support staff in the Combat Systems Integration service
• Review hardware requirements and solutions required for desktop users
• Review software requirements and solutions required for desktop users

What you bring to the role

• Zero to three years of experience
• On-site IT support — troubleshooting computer, network, printer and audiovisual equipment issues
• Software support — troubleshooting Linux products, Microsoft (Windows and Office suite) and antivirus software
• Commissioning desktops, servers and other IT equipment; installing cabling
• Create, update and maintain Lockheed Martin Canada's corporate image on desktops and laptops
• Participate in office hardware procurement
• Maintain inventory of IT hardware and other equipment components
• Ensure IT functionality in the conference room
• Provide user support for ISC ISS staff

Additional desired skills

• Virtual Workstation support
• Cable management

What we offer

What you can expect when you join our team:

• Flexible and compressed work hours, depending on business needs, with the possibility of taking Fridays off and part-time remote work
• Competitive compensation
• Time to recover: vacation, personal days, public holidays and parental leave
• Comprehensive family medical, dental and vision coverage available from day one, including:
  • Virtual health care (24/7 access to health professionals)
  • A wellness spending account to support your wellbeing journey
  • Employee and Family Assistance Program (EFAP) including free face-to-face counselling sessions
  • Travel medical insurance
  • On-site fitness facilities at main offices
• Registered retirement savings plan with company matched contributions from day one, plus access to financial advisors for investment advice and financial planning
• Employee discounts on goods, services and recreational activities
• Access to a wide range of development tools to enhance skills and advance your career, including free learning resources, education assistance, reimbursement for professional membership, and self-directed mentoring

Security requirements

• Controlled Goods Program
• Required security clearance: NATO Secret