MCC Specialist (Maintenance Control Center)

Company description

Be part of the journey!

Our mission is to be the airline of choice for our customers and our team.

Openness, caring for others, working smart and, above all, having fun allow us to accomplish great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning.

Want to join us?

• Exclusive travel privileges to explore the world and create unforgettable memories
• Modern, inspiring work environments with digitized administrative processes
• Competitive and attractive salary
• Employer contribution to an RRSP
• Share purchase plan with matching
• Vacation from day one, plus 10 sick days and 4 floating holidays
• Day and night schedule

Job description

We are looking for a person to play a central role in technical operations. This position is a unique opportunity for a licensed mechanic wishing to move into a strategic role, at the heart of a cutting-edge technological environment.

Responsibilities

• Perform technical dispatch of aircraft in compliance with policies and regulations.
• Approve MEL deviations proposed by technicians or pilots.
• Manage critical situations (AOG, delays) and coordinate required resources.
• Maintain constant communication with technical and operational departments.
• Produce reports on fleet status and key performance indicators.
• Provide technical support to maintenance technicians and pilots.

Qualifications

• College diploma in aircraft maintenance technology or equivalent
• Aircraft Maintenance Engineer (AME) licence - Category M2 (mechanical or avionics)
• Thorough knowledge of aircraft systems
• Excellent problem-solving, communication and leadership skills
• Ability to work under pressure and manage multiple priorities
• Proficiency with computer tools (Microsoft Office, AMOS)
• Availability for day and night schedules
• Bilingualism (French/English) * - Spanish is an asset

Additional information

*A good command of French is required for positions in Quebec. The person in the role will need to communicate frequently in English, both orally and in writing, with colleagues, customers and other stakeholders, in Quebec and internationally.

Artificial intelligence tools are used to analyze applications, for example to sort or preselect profiles based on criteria related to the job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.