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Pratt & Whitney

CFirst Technical Specialist

Pratt & Whitney

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About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world’s largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada’s Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why join our team?

Are you an experienced Aircraft Maintenance Technician who enjoys troubleshooting complex technical issues, supporting operators, and keeping aircraft flying?

As a Technical Specialist within our Customer First (CFirst) team, you'll become a trusted technical advisor for Pratt & Whitney Canada operators around the world. You'll help customers quickly resolve engine and maintenance issues, coordinate support during Aircraft on Ground (AOG) events, and work alongside engineering, logistics, field support, and supply chain teams to return aircraft to service as quickly as possible.

This is an excellent opportunity to leverage your maintenance experience while expanding your technical knowledge, developing new skills, and building a long-term career within one of the world's leading aerospace companies.

The position is based at our Longueuil location, from Monday to Friday, with flexible hours and exclusively on-site.

What will your day-to-day look like?

  • Provide expert technical support to customers operating Pratt & Whitney Canada engines.
  • Support urgent Aircraft on Ground (AOG) situations to help return aircraft to service as quickly as possible.
  • Troubleshoot engine and maintenance issues by working with customers and internal technical experts.
  • Coordinate interventions with engineering, logistics, supply chain, field support, rental engine, and other specialist teams to deliver fast and efficient solutions.
  • Manage customer cases from initial contact to resolution using our CRM system.
  • Build strong customer relationships by providing professional, timely, and high-quality technical support.
  • Share your knowledge and collaborate with experienced specialists across the organization.
  • Continuously develop your expertise on Pratt & Whitney Canada engines and products.

What do you need to succeed?

  • A minimum of 10 years of experience as an Aircraft Maintenance Engineer (AME) or Aircraft Maintenance Technician in aircraft maintenance, engine assembly, inspection, testing, or a related aeronautical maintenance field.
  • OR a bachelor's degree in mechanical or aerospace engineering, combined with relevant aviation experience.
  • Excellent problem-solving and analytical skills.
  • Strong communication and teamwork skills.
  • A customer-centric approach and the ability to stay calm in high-priority situations.
  • Ease with learning new technologies and using digital tools.
  • A good understanding of gas turbine engines and aircraft systems.
  • This position is part of a French-speaking work environment, but it requires a very good knowledge of English to read and understand daily documentation and technical terms from international organizations, as well as to write and communicate in English with international clients, suppliers, or colleagues.

Why experienced technicians choose our team

This position offers you the opportunity to continue your aviation career while broadening your expertise beyond traditional maintenance responsibilities.

You will have the opportunity to:

  • Solve complex technical challenges impacting operators worldwide.
  • Support a global fleet powered by some of the industry's best aircraft engines.
  • Collaborate with seasoned engineers and technical experts from multiple disciplines.
  • Develop expertise in cutting-edge engine technologies.
  • Enjoy career advancement opportunities in engineering, customer support, field service, quality, and management.
  • Experience the satisfaction of contributing to the safe return of aircraft to service for our clients.

What we offer

  • Retirement plan and savings program with employer contributions.
  • Comprehensive group insurance program.
  • Career advancement and growth opportunities.
  • Recognition and merit program.
  • Health and wellness program, including virtual care services.
  • Recreational and sports club.
  • Nearby daycares.
  • Access to public transit or transportation program, plus free parking.

Working at Pratt & Whitney Canada

Pratt & Whitney Canada combines passion, boldness, and rigor to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our clients, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day; you just need to look up. Are you ready to surpass yourself?

Details

City
Longueuil, QC

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